The Role
Provides flexible administrative support, including inbox and calendar management, research, spreadsheet and CRM updates, communications, appointment and travel coordination, file organization, and stakeholder follow-up. The role requires balancing competing priorities, working independently, maintaining confidentiality, and proactively identifying issues. Success is measured by responsiveness, accuracy, work quality, and effectively reducing workload for supported team members.
Summary Generated by Built In
The Virtual Assistant offers flexible, wide-ranging support to one or more team members. The work varies from day to day, spanning scheduling, research, communications, and light operational tasks, so adaptability and resourcefulness matter as much as technical skill.
Key responsibilities
- Manage email inboxes, calendars, reminders, and daily task lists
- Conduct online research and compile organized summaries of findings
- Update spreadsheets, trackers, CRMs, and other internal tools
- Draft routine communications, follow-ups, and templates
- Coordinate appointments, meetings, and travel arrangements
- Support light customer or vendor communications under direction
- Organize and maintain digital files, shared folders, and documentation
- Handle ad hoc requests from multiple stakeholders and balance competing priorities
- Provide status updates and flag issues before they become problems
Required qualifications
- 1+ years of virtual assistant, administrative, or related experience
- Strong time management and the ability to juggle competing requests
- Clear, professional written communication
- Comfort with Slack, Zoom, Google Workspace or Microsoft 365, and project management tools
- Self-motivated and comfortable working with minimal supervision
Preferred qualifications
- Experience supporting multiple stakeholders at once
- Basic familiarity with social media scheduling, simple graphic tools, or bookkeeping software
- Experience working with distributed or international teams
Work environment and requirements
- Dependable internet connection and equipment
- Availability during agreed working hours, with responsiveness during the workday
- Respect for confidentiality of client and company information
Success measures
Responsiveness, quality and accuracy of delivered work, and the ability to take tasks off others’ plates without needing follow-up.
Skills Required
- 1+ years of virtual assistant, administrative, or related experience
- Strong time management and ability to juggle competing requests
- Clear, professional written communication
- Comfort with Slack, Zoom, Google Workspace or Microsoft 365, and project management tools
- Self-motivated and comfortable working with minimal supervision
- Experience supporting multiple stakeholders simultaneously
- Basic familiarity with social media scheduling, simple graphic tools, or bookkeeping software
- Experience working with distributed or international teams
- Dependable internet connection and equipment
- Availability during agreed working hours with responsiveness during the workday
- Ability to respect confidentiality of client and company information
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The Company
