Top Remote Customer Success Jobs in Tampa Bay, FL

Manage technical relationships with enterprise customers, ensuring their success with Rapid7 products, and provide strategic technical guidance.

Manage and develop a team of technical support engineers, improve operational processes, and enhance customer experience in cybersecurity solutions.

The Director of Global Customer Marketing will drive customer expansion initiatives, focusing on upsell, cross-sell, and retention strategies across global markets while leading a regional team and optimizing customer engagement programs.

As a Solutions Engineer, you will deliver technical presentations, guide customers in implementation, troubleshoot issues, and support sales teams while ensuring customer satisfaction.

Manage customer accounts, build relationships, identify growth opportunities, and ensure customer satisfaction through effective communication and market understanding.

Manage key projects and customer engagements, implementing AI strategies to enhance decision-making and workflow. Lead cross-functional teams, providing updates and mentoring stakeholders, while driving resolutions to achieve customer objectives.

As a Travel Advisor, you will assist customers with travel arrangements, resolve issues, negotiate with vendors, and maintain service excellence.

The Sales Support Representative will respond to inquiries, manage leads, provide tailored solutions, and ensure positive customer engagement.

The Solutions Desk Representative supports the SBL business by assisting clients and financial representatives, handling loan applications, and reporting requirements.

Manage the Enterprise Customer Success team, ensuring customer satisfaction and value realization through effective coaching and strategy implementation while cultivating a strong team culture.

The Senior Customer Success Quality Analyst will drive quality initiatives, implement data monitoring systems, and enhance customer interactions by collaborating with various teams and leveraging business intelligence tools.

The role involves assessing sales quality, implementing compliance and data monitoring systems, and providing insights to improve customer engagement and sales outcomes.

The Bilingual Client Retention Specialist educates clients on debt relief programs, empathizes with financial struggles, deescalates issues, and retains clients through customized solutions.

As a Bilingual Customer Service Representative, you'll provide exceptional service to clients, addressing their needs and inquiries, while documenting outcomes and maintaining positive relations.

The Customer Success Support Specialist is responsible for assisting SMB customers with support issues, managing onboarding, and collaborating with teams to enhance the customer experience through effective communication and problem-solving skills.

The Head of Customer Success manages a team to support key manufacturer partners, strategizes initiatives, conducts account reviews, and fosters team development to enhance commercial relationships.