Top Remote Operations & Support Jobs in Tampa Bay, FL

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead and scale a global Customer Support organisation from Singapore: define strategy, 24/7 operating model, SLAs, analytics (CSAT/NPS), QA, tech stack, deflection/self-service, cross-functional incident leadership, and vendor/BPO management to improve customer health, retention and cost-to-serve.

Negotiate delinquent accounts on behalf of clients to maximize savings, build and maintain relationships with external partners, manage client finances and account queues, use tools to consolidate debts for negotiation leverage, provide client guidance, and participate in special projects to support client outcomes.

The Deal Desk Analyst will manage deal support, ensure accuracy in contracts, improve processes, and translate operational issues into solutions.

Lead and manage the onboarding strategy for veterinary clinics, overseeing a team of specialists, ensuring successful implementation and client delivery across multiple projects.

The Financial Investigator will conduct investigations, analyze evidence, support legal proceedings, and prepare reports while ensuring compliance with federal laws.

The FOIA Analyst processes Freedom of Information Act requests, prepares correspondence, negotiates with requesters, and ensures compliance with regulations and exemptions.

The Relativity SME will support advanced Relativity usage, conduct training, resolve software issues, and manage templates and workflows for litigation support.

Handle inbound underwriting, billing, and policy inquiries; troubleshoot policy management system issues; resolve customer and agent problems with judgment and critical thinking; meet KPIs; collaborate on process improvements; support advancement into underwriting, sales, claims, or operations.

Serve as first point of contact for personal lines clients via inbound calls, handling payments, cancellations, policy changes, endorsements, audits, and coverage questions. Maintain accurate real-time documentation across multiple systems, identify opportunities to retain or upsell clients, resolve objections, and deliver friendly, detail-oriented service.

The Billing Specialist processes high volumes of bills, ensuring accuracy, compliance with client guidelines, and effective communication with billing professionals and clients.