Top Remote Operations & Support Jobs in San Diego, CA

Monitor and evaluate customer interactions (calls, emails, chats) for quality and compliance, report findings, participate in calibration sessions, support scoring consistency, maintain program knowledge, and drive continuous improvement initiatives.

Join Nest Health's Corporate and Operations team to contribute to a value-based healthcare model offering accessible care to families. Expect a startup environment with varied responsibilities, opportunity for growth, autonomy, and collaboration in improving patient care processes.

Develop and maintain user-facing and internal product documentation including user guides, integration guides, installation/configuration instructions, and release notes. Research, write, edit, and update content for technical and non-technical audiences, test products for documentation accuracy, track deliverables via ticketing systems, and collaborate with Development, Engineering, QA, Product, Marketing, and Customer Enablement teams.

Lead Ashby’s GTM Systems & Tools team to architect and manage the revenue tech stack. Own systems strategy, data governance, integrations, and process automation. Mentor a small technical team, run UAT and deployment cycles, partner cross-functionally with Finance, Data, and Engineering, and optimize workflows to scale revenue operations for $100M+ ARR.

Part-time role supporting Providence Church wedding ministry and special events: coordinate wedding scheduling, policies, fees, vendor and staff communications; assist with church-wide events, staff meeting lunches, and administrative projects.

Manage Employment Practice Liability claims end-to-end including coverage analysis, investigation, evaluation, negotiation and disposition. Collaborate with defense counsel and business partners, present trends to leadership, report exposures, ensure compliance with policies and reinsurer notification, and attend mediations, trials or hearings as needed.

Rotational internship across branch operations, counter sales, shipping/receiving, account management, and leadership shadowing. Interns complete a Capstone Project to improve business processes and present findings to company executives.

Lead and train a small remote customer support team, ensure tickets meet SLA, develop training and knowledgebase, maintain metrics and documentation, and handle direct email/chat support queries.

Project-based internship to create a business plan for Just Markets Institute, build internal processes and systems with mentor guidance, and support educational and marketing teams while meeting course requirements.

Lead day-to-day disputes operations and strategy, drive AI/LLM-driven automation, optimize tooling and vendor performance, perform root cause analysis, and partner cross-functionally to improve dispute workflows, compliance, and customer outcomes.