Top Remote Operations & Support Jobs in San Diego, CA

Provide multilingual customer support via email, chat, and community channels; track shipments, handle returns, and resolve order issues by coordinating with fulfillment partners; learn product SKUs and fulfillment flows; improve support workflows, documentation, and FAQs; participate in initial hands-on warehouse training.

Coordinate emergency roadside assistance through high-volume inbound/outbound customer and service-provider communications, document interactions, troubleshoot breakdowns, escalate complex events, and complete ongoing training to minimize downtime and cost.

Research and resolve title issues for REO and refinance transactions, review title commitments, prepare curative documents, submit and monitor title claim packages, communicate status to stakeholders, and maintain accurate defect reporting.

Maintain and secure the organization's WordPress site: monitor uptime and performance, update plugins, moderate comments and forums, upload and format blog posts with Elementor, manage page layouts/navigation, create or update pages, ensure responsive display, and coordinate with writers and leadership. Volunteer role requiring consistent communication and about five to ten hours per week.

Lead desktop/application integration and platform engineering initiatives: design processes, improve performance, mentor staff, manage complex operational projects, create workflows and policies, analyze system issues, and support enterprise endpoint lifecycle, packaging, deployment, and automation.

Lead high-priority, cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects end-to-end; research markets and products; identify operational improvements; and deliver measurable business outcomes through strong ownership and stakeholder management.

Provide professional client communication and support across Norgress brands: respond to inquiries, assist onboarding, route specialized issues, keep records, and help deliver a positive client experience in a remote, project-based environment.

Support underwriting operations by designing, implementing and maintaining business and system processes. Perform day-to-day process operations, process evaluations, compliance checks, account setups, WIP monitoring, and stakeholder support. Drive continuous process improvement, support redesign initiatives, mentor others, and coordinate process-related projects and vendor relationships.

The Operations Support Coordinator manages high-volume case management workflows, ensuring accuracy and coordination of documentation, communication with stakeholders, and adherence to deadlines.

Lead and scale the WasteX program by managing multi-tiered teams, optimizing end-to-end operations and logistics, ensuring data integrity and compliance, serving as senior client escalation, building SOPs and automated workflows, mentoring future leaders, and proactively mitigating risks to preserve client milestones and satisfaction.