Top Remote Operations & Support Jobs in Raleigh-Durham, NC

As a Sr. Executive Business Partner, you manage the executive operations, prepare strategic briefings, coordinate with various teams, and ensure smooth communication for senior leaders while maintaining discretion and judgment in handling sensitive information.

Investigate, evaluate, negotiate, and settle homeowners property and personal property claims from first notice through resolution. Analyze policy language and state regulations, coordinate mitigation, write and review repair estimates (using Xactimate), manage reserves and payments, oversee independent adjusters and vendors, perform virtual inspections, prepare claim correspondence, identify subrogation/SIU referrals, and maintain accurate, compliant claim documentation.

Leads Percona’s globally distributed Global Services organization, overseeing Support, Managed Services, Professional Services, project management, and delivery operations. Owns service quality, customer satisfaction, strategic planning, operational improvement, AI-first transformation, knowledge management, and P&L performance. Partners with Product, Engineering, and Go-to-Market to shape strategy and innovation while maintaining expertise in open source database technologies. Develops high-performing teams, builds customer and community relationships, monitors market trends, and drives experimentation, efficiency, and scalable service delivery.

Monitors real-time volume, queues, staffing, and non-production activity across clinical operations programs. Makes intraday staffing, scheduling, and skill adjustments to meet service-level, turnaround-time, performance, and adherence goals. Maintains workforce data and reporting, presents staffing updates and risks, supports PTO review and employee system setup, and communicates with cross-functional partners. The role also develops forecasting, workforce management, and analytics capabilities.

Provides customer service for National Sales customers by processing orders, handling inquiries and complaints, resolving billing and delivery issues, coordinating same-day pickups and deliveries, managing product claims and recalls, and maintaining interaction records. The role communicates with customers, sales, and distribution teams, recommends service improvements, and backs up Sales Coordinator functions. It is approximately 90% remote and follows a Sunday–Thursday schedule.

Provide advanced remote technical support for Ion Chromatography, Sample Preparation, LC/HPLC, and DIA instruments. Troubleshoot hardware, software, and applications using remote diagnostics; collaborate with field service, R&D, product management, and manufacturing to resolve issues, support product introductions, and improve remote resolution while delivering excellent customer service.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

The role involves application support and systems integration on mainframes, requiring experience in various technical skills and fluent English.

The Manager of Transaction Management oversees real estate transactions, manages a transaction team, resolves complex issues, and ensures compliance with policies.

Part-time role supporting Providence Church wedding ministry and special events: coordinate wedding scheduling, policies, fees, vendor and staff communications; assist with church-wide events, staff meeting lunches, and administrative projects.