Top Remote Operations & Support Jobs in Raleigh-Durham, NC

Support the Securities-Based Lending (SBL) Solutions Desk by assisting customers and financial representatives, coordinating with Credit Risk and Operations, resolving collateral and credit issues, performing outbound client communications, preparing regulatory and management reporting, and recommending servicing improvements to senior leadership.

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Supports Workday Talent Management and broader HR technology solutions by gathering requirements, configuring and optimizing systems, documenting processes, testing enhancements, developing reports, troubleshooting issues, and supporting implementations and releases. Partners with HR leaders, product owners, IT teams, and stakeholders to improve talent processes, automation, data quality, governance, and user experience. Manages multiple initiatives and contributes to continuous improvement and knowledge sharing.

Lead a new business within Jerry.ai, owning its P&L, strategy, product development, customer growth, partnerships, and operations. Reporting to the CEO, the General Manager will scale one of the company’s emerging product lines and may initially manage a small team. The role requires hands-on startup operating or investment experience, strong ownership, urgency, and the ability to work in person with the executive team in Palo Alto.

Provides senior operational, quality, and strategic leadership for laboratory support services at a customer site. Oversees service delivery, regulatory and safety compliance, SOP governance, KPIs, customer relationships, commercial growth opportunities, resource planning, and continuous improvement. Leads and develops onsite teams supporting asset management, scientific services, LabIT, relocation, automation, flow cytometry, sterilization, and media preparation. Requires significant leadership experience in regulated laboratory environments, strong business acumen, and proficiency with Microsoft 365.

Leads operational governance for an IT Business Systems team across five business areas. Owns business reviews, budgeting and forecasting, intake prioritization, end-user training, internal team enablement, leadership support, and AI knowledge-platform delivery. Analyzes support data to improve systems delivery and develops team capabilities across SAP ECC, S/4HANA, Vistex, Vertex, and TMS platforms.

Owns the accurate and timely setup of customer projects, contracts, sales orders, and billing records in NetSuite and related systems. Reviews commercial documents, interprets contractual requirements, resolves exceptions with cross-functional teams, manages setup queues, monitors performance metrics, maintains SOPs, supports audits and system enhancements, and recommends process improvements and automation. The role requires strong contract review, organizational, analytical, documentation, and stakeholder-management skills in a remote, fast-paced environment.

Provides proactive C-suite support to the CEO and Executive Leadership Team, managing complex calendars, priorities, travel, meetings, Board cycles, executive materials, and action tracking. The role owns executive operating rhythms, coordinates cross-functional inputs, prepares decision-ready presentations, supports governance activities, and maintains confidentiality. It requires strong organization, discretion, communication, analytical thinking, advanced Microsoft 365 skills, and experience supporting senior leaders in global organizations.