Top Remote Jobs in Provo, UT

Leads product strategy, research, development, launch, adoption, and stakeholder alignment for clinician and provider experiences on a healthcare ordering platform. Defines roadmaps, prioritizes work, measures product success, manages milestones, gathers customer feedback, and partners with Engineering, Design, Marketing, Operations, Customer Success, and healthcare customers. The role focuses on improving clinician workflows, increasing digital adoption, and enhancing patient care outcomes.

Prospect for new customers through outbound calls and email campaigns, qualify leads, book discovery calls and product demonstrations for Account Executives, build prospect relationships, and communicate challenges and opportunities to leadership. The role requires strong written and verbal communication, organization, tenacity, and interest in building a sales career.

Provides remote IT support for workstations, servers, printers, business applications, Microsoft 365, Azure, virtualization, and networking. Troubleshoots Windows and macOS issues, supports clients with little assistance, and serves as an escalation point for technicians. Participates in after-hours and weekend on-call rotations while meeting ticket quality, utilization, customer satisfaction, and resolution KPIs.

Manages strategic health plan payer accounts, client satisfaction, service delivery, project lifecycles, financial results, and account growth. Leads cross-functional initiatives, resolves escalated issues, monitors account health and analytics, identifies efficiency improvements, partners with sales on expansion opportunities, and supervises, coaches, and develops Client Success Managers and Delivery Specialists.

Lead SMB revenue operations strategy and execution, manage and coach a team of analysts, prioritize and deliver cross-functional GTM projects, optimize processes and systems, and rapidly resolve operational issues to enable scalable revenue growth.

Leads technical pre-sales and post-sales implementation of integrated commercial print hardware, software, and services. Assesses workflows, demonstrates solutions, develops ROI and statements of work, supports pricing and installation readiness, manages implementations, trains customers, and ensures solution acceptance. Provides technical leadership to sales teams, serves as a trusted customer advisor, and contributes to professional services revenue across assigned territories.

Leads technical direction for large-scale accessibility systems that detect, remediate, and prevent web accessibility issues. Designs, builds, and operates secure, scalable distributed systems; drives technical roadmaps; mentors engineers; partners with Product and Design; and promotes responsible AI-assisted development. The role requires hands-on software engineering across JavaScript/TypeScript, React, Node.js, databases, storage, real-time data, and AI-enabled tooling.

Administers employee leave and workplace accommodation cases from intake through closure, including FMLA, ADA, military, state, disability, intermittent, and return-to-work matters. Evaluates documentation, manages deadlines, facilitates the ADA interactive process, coordinates with third-party administrators, maintains confidential records, and escalates complex compliance issues. Partners with HR, Legal, Benefits, Payroll, managers, and operational leaders to ensure accurate processing, legal compliance, and effective employee support.

Manages customer billing operations, including account setup, invoicing, collections, payments, refunds, upgrades, cancellations, and billing issue resolution. Partners with customers, account managers, sales, and customer success teams to investigate payment variances and provide support. Maintains billing cases in Salesforce, updates account records, assists with audits and projects, and identifies process improvements and automation opportunities.

Leads enterprise database modernization and AI-native data architecture. Decomposes complex SQL Server stored procedures, moves business logic into application services, and designs domain-driven, event-driven data models. Architects vector databases, embedding pipelines, RAG systems, semantic models, knowledge graphs, and AI-agent data infrastructure across relational, NoSQL, analytical, and cloud platforms. Builds AI-assisted database engineering tools, establishes reference architectures and governance standards, partners across engineering and AI/ML teams, and mentors database professionals.