Top Remote Jobs in Providence, RI

Serve as primary contact for customer and merchandiser inquiries via phone and email. Resolve issues, provide order/product information, update records in NetSuite, generate reports, perform data entry, escalate complex issues, and support team collaboration while following company policies and safety practices.

Own Hightouch’s core marketing product portfolio, including audiences, analytics, experimentation, trait building, and orchestration. Set product vision and priorities, lead 0-to-1 innovation, improve adoption, and drive revenue outcomes. The role requires close collaboration with Engineering, Design, executives, customers, and go-to-market teams. This senior, hands-on product leadership position involves managing multiple workstreams, validating market needs, defining MVPs, and presenting product strategy and customer insights.

Administer and support enterprise platforms including Salesforce, Tableau, and AWS. Develop automation scripts, manage data imports and reporting, troubleshoot applications and integrations, configure workflows and dashboards, monitor system health, and support upgrades. The role collaborates directly with government stakeholders to deliver technical solutions and requires U.S. citizenship plus an existing Secret clearance or the ability to obtain one.

Prepares and electronically files Suspicious Activity Reports and Currency Transaction Reports with FinCEN. Drafts examiner-ready SAR narratives, conducts continuing-activity reviews, validates CTR data, manages exemptions, maintains filing evidence, coordinates with investigations teams, and identifies filing trends. Ensures regulatory accuracy, completeness, and deadline compliance while supporting audits and examinations.

Investigates and documents suspicious activity monitoring cases within a bank’s BSA/AML and sanctions operations program. Responsibilities include enhanced due diligence, SAR referrals, CTR accuracy, regulatory inquiries, case queue management, risk assessments, quality reviews, root cause analysis, policy support, and feedback on transaction-monitoring rules. The role collaborates with compliance, analytics, technology, assurance, and program management teams to maintain effective, risk-based financial crime controls.

Own B2B pipeline and B2C growth analytics, including attribution, acquisition, registration funnels, SEO performance, forecasting, dashboards, experimentation, and marketing measurement. Partner with marketing, growth, product, sales, and data engineering to establish reliable metrics, improve reporting, guide investment decisions, and communicate actionable insights. The role also contributes to dbt models, semantic layers, AI-assisted analytics, and analyst mentorship.

Write high-quality technical blog posts, tutorials, use-case guides, engineering explainers, and occasional social content for a developer audience. Research complex technical topics, explain them clearly, identify compelling content opportunities independently, collaborate with engineers and marketers, and edit contributed posts. The role emphasizes technical writing craft, developer-focused content, independent execution, and thoughtful use of AI rather than documentation or generic SEO production.

Own the full B2B sales cycle, including sourcing, qualifying, and closing opportunities. Manage complex deals involving executives, operations, loss prevention, and IT; build strategic partner relationships; maintain CRM discipline; coordinate with product, implementation, and customer success teams; and represent Panoptyc in executive meetings. Frequent travel to conferences, customer meetings, and pilots is required.

Lead design and scaling of the end-to-end deal lifecycle from initiation to customer activation. Define policies, governance, and approval frameworks; remove friction across quoting, contracting, approvals, and billing setup; embed controls in CPQ/CRM/contract tools; partner with Sales, Legal, Finance, Billing Engineering and Product; standardize complex deal handling; build playbooks and track cycle time, bottlenecks, and activation accuracy.

Support day-to-day campaign operations across paid search, paid social, and programmatic channels. Build and analyze reports and dashboards, implement and QA tracking, troubleshoot campaigns, coordinate client deliverables and internal workflows, prepare insights and presentations, attend meetings, and research new marketing and AI tools. Serve as U.S.-based backup for Ad Operations.

Own and execute a high-velocity social program for LinkedIn and X: plan and publish content, translate executive technical insights into thought leadership, manage community engagement, react to industry news, and provide live event coverage while upholding editorial quality and brand voice.