Top Remote Jobs in Providence, RI

Provides L3 technical support for enterprise distributed systems, troubleshooting configuration, hardware, product, and customer issues. Partners with engineering on resolution and root cause analysis, builds support tooling and services, participates in global on-call rotations, and collaborates with Customer Success to improve customer satisfaction. Requires expertise in Linux, Kubernetes, cloud platforms, containerization, Bash or Python, and distributed systems, with AI tooling experience preferred.

Leads strategic pricing for services and solutions by developing pricing policies, competitive benchmarks, deal structures, and financial models. Partners with Sales, Finance, Marketing, Product Operations, and executives to align pricing with commercialization, profitability, and customer growth goals. Oversees pricing system integration, governance, scenario analysis, training, and continuous improvement across customer segments. Requires expertise in services and software subscriptions, market analysis, revenue and cost recognition, profitability assessment, and pricing strategy transformation.

Develop and maintain full-stack security infrastructure features, expand PKI, PAM, and KMS products, collaborate directly with enterprise customers, and explore AI applications for secrets management. The role requires deep JavaScript ecosystem expertise, particularly React.js, Node.js, and TypeScript, with Go and DevOps experience preferred. This is a primarily remote role for candidates in specified regions who can work U.S. hours.

Lead the architecture and implementation of highly available, fault-tolerant Azure infrastructure for a healthcare and pharmacy-finance platform. Design Kubernetes and Terraform environments, cell-based failure isolation, disaster recovery, observability, secure deployments, and performance controls. Coordinate backend, data, and ML engineering decisions; lead technical reviews, resolve blockers, manage client delivery requirements, and remain hands-on in production engineering.

Lead full-cycle SAP Business One implementations, translating customer requirements into functional and technical designs. Manage project deliverables, timelines, risks, troubleshooting, and stakeholder communication while serving as a subject matter expert. Conduct gap analyses, optimize business processes, mentor junior consultants, and support pre-sales through demonstrations, discovery calls, and solution proposals. The role requires strong SAP Business One expertise, database and reporting skills, client orientation, leadership, and willingness to travel.

Own quality strategy and release validation across APIs, web and mobile SDKs, and dashboards. Build scalable automation frameworks, CI/CD quality gates, synthetic test data, and performance tests. Validate identity verification, security, privacy, compliance, and ML model changes. Triage defects, define quality metrics, produce audit evidence, and partner with engineering and security teams. Use AI-powered development tools to accelerate reliable test creation and failure analysis while mentoring teams and improving testing practices.

Manages the accounts receivable function, including credit, invoicing, collections, cash application, reconciliations, ledger accuracy, bad debt, and month-end accounting. Leads the AR team, monitors KPIs and SLAs, improves processes and internal controls, supports audits and regulatory reporting, partners with sales and operational teams, and assists with system implementations, acquisitions, and special projects.

Coordinate customers, field agents, and internal teams to ensure timely, accurate order fulfillment. Handle inquiries and escalations, provide status updates, maintain work-order accuracy, meet productivity goals, produce performance reports, and improve order-tracking systems. The role requires legal or litigation support experience, strong communication, customer focus, technical proficiency, attention to detail, multitasking, and calm problem-solving.

Builds and manages major-donor portfolios through prospect research, cultivation, solicitation, and stewardship. The role develops individualized donor strategies, maintains CRM records, communicates impact, prepares funding proposals, and collaborates with program and development teams. It requires strong relationship-building, communication, organization, and donor-engagement skills within SIL’s Christian mission and values. Travel for donor meetings and events may be required.

Manage a high-volume caseload of mass tort clients from initial assessment through resolution. Responsibilities include client communication, information and document verification, medical records requests, case status updates, progress notes, and collaboration with attorneys and paralegals. The role requires identifying stalled cases, protecting sensitive and health information, and maintaining accurate records in case management systems while guiding clients through multistep processes.