Lead System Architect - High Availability & Cloud Infrastructure

Posted 3 Hours Ago
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18 Locations
In-Office or Remote
Expert/Leader
Artificial Intelligence • Productivity • Professional Services • Software • Generative AI
Chiri is an AI managed service provider for company-specific AI.
The Role
Lead the architecture and implementation of highly available, fault-tolerant Azure infrastructure for a healthcare and pharmacy-finance platform. Design Kubernetes and Terraform environments, cell-based failure isolation, disaster recovery, observability, secure deployments, and performance controls. Coordinate backend, data, and ML engineering decisions; lead technical reviews, resolve blockers, manage client delivery requirements, and remain hands-on in production engineering.
Summary Generated by Built In
About Chiri

Chiri collapses fragmented software into one governed operating layer for mid-sized businesses: companies with valuable workflows and real urgency, but no internal AI organization to take a use case to production.We combine our platform with forward-deployed expertise to connect customers' existing systems, build what they need, and operate it in production.Increasingly, buyers are asking ChatGPT, Perplexity, Gemini, Claude, and other AI systems what they should use. Chiri must be one of their top answers.


Role Overview

We're looking for an experienced Lead System Architect to design and help implement highly available, resilient infrastructure for a new healthcare and pharmacy-finance platform.
This is a hands-on architecture role requiring engineering leadership across a small dedicated team, deep expertise in Kubernetes, Terraform, cell-based architecture, and real-time observability. The systems you design must maintain reliability and performance as transaction volumes grow.

Key Responsibilities

  • Resilient Architecture: Design highly available, fault-tolerant systems with redundancy, failure isolation, automated recovery, and disaster recovery capabilities.
  • Cloud Infrastructure: Architect and implement Kubernetes-based environments using Terraform and infrastructure as code.
  • Cell-Based Design: Establish independent deployment and failure boundaries that limit the impact of outages and support scalable operations.
  • Observability: Build comprehensive, real-time monitoring across infrastructure, applications, transactions, data pipelines, latency, errors, and system health.
  • Engineering Delivery: Work with backend and data engineers to establish deployment standards, performance targets, operational controls, and secure production environments.
  • Architectural decisions: across infrastructure, backend services, data engineering, and ML.
  • Team coordination: Conduct technical reviews, resolve blockers, and remain hands-on with engineering work. 


Required Skills and Experience

  • Proven experience architecting and operating highly available production systems.
  • Advanced hands-on experience with Kubernetes and Terraform.
  • Experience implementing cell-based, fault-isolated, or similarly resilient distributed architectures.
  • Strong understanding of cloud networking, load balancing, autoscaling, service reliability, and disaster recovery.
  • Experience building observability platforms with metrics, logs, distributed tracing, dashboards, and alerting.
  • Experience with CI/CD, container security, infrastructure automation, and production incident management.
  • Experience leading small, cross-functional engineering teams, coordinating architecture, technical decisions, and end-to-end delivery across infrastructure, backend, and data engineering.
  • Customer-Facing Delivery Leadership: Proven ability to serve as the primary technical lead for client engagements, managing requirements, milestones, technical communications, and delivery accountability with minimal oversight.
  • Experience with Microsoft Azure.
We care more about demonstrated results than credentials, agency pedigree, or an arbitrary number of years.
Preferred Qualifications

  • Experience building low-latency, transaction-intensive platforms.
  • Experience in healthcare, financial services, or other regulated environments.
  • Familiarity with HIPAA-related security and data isolation requirements.
Infrastructure standard: Terraform is required. Azure Bicep is not part of the intended infrastructure approach.

What We Offer

A high-ownership opportunity to establish the architecture and reliability foundations of a new production platform, working directly with Chiri's technical leadership.

Our SCOUT Values

Our values are not wall art. They describe how we expect people to operate.

Seek to Understand
Assume you might be wrong. Clarity before action.

Call It Out
See something, say something. Say the hard thing.

Ownership Mentality
"That's not my job" does not exist.

Use Human Judgment
Judgment, context, and care come from us. AI is a tool.

Talk with Precision
Concise. Intentional.

Skills Required

  • Proven experience architecting and operating highly available production systems
  • Advanced hands-on experience with Kubernetes and Terraform
  • Experience implementing cell-based, fault-isolated, or similarly resilient distributed architectures
  • Strong understanding of cloud networking, load balancing, autoscaling, service reliability, and disaster recovery
  • Experience building observability platforms with metrics, logs, distributed tracing, dashboards, and alerting
  • Experience with CI/CD, container security, infrastructure automation, and production incident management
  • Experience leading small, cross-functional engineering teams across infrastructure, backend, and data engineering
  • Ability to serve as the primary technical lead for client engagements, managing requirements, milestones, technical communications, and delivery accountability
  • Experience with Microsoft Azure
  • Experience building low-latency, transaction-intensive platforms
  • Experience in healthcare, financial services, or other regulated environments
  • Familiarity with HIPAA-related security and data isolation requirements
Am I A Good Fit?
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The Company
14 Employees
Year Founded: 2025

What We Do

We turn business problems into governed applications, agents, and targeted software. Our forward-deployed pods combine senior operators and engineers. Each pod embeds with client teams, learns how work happens, and ships production systems within weeks. Chiri supports AI adoption, AI optimization, and AI software engineering. We assess workflows, design operating models, and deploy digital workers into existing tools. We also audit scattered AI systems, add governance, consolidate systems, and measure return on investment. Chiri Brain provides the shared foundation for every deployment. Its ontology preserves company knowledge and operating context. Sherpa connects current applications and provides broad AI model access. Glacier applies security, permissions, validation, and audit controls. Client data remains client-owned. Each Statement of Work defines the custom deliverables and related terms. Chiri supports work across go-to-market, engineering, finance, and people operations. Our systems work inside tools such as Slack, HubSpot, Gmail, Teams, Salesforce, Jira, and Zendesk. We build from a first production application through enterprise scale. Chiri Brain remains after the pod steps back. This model gives companies lasting AI capability without requiring a separate internal AI company.

Why Work With Us

We value curiosity, ownership, speed, and people who love solving complex problems with simple solutions. If you’re excited about building a meaningful company, working with highly talented people, and making a real impact from day one, we’d love to meet you.

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