Top Remote Jobs in Providence, RI

Lead annual GTM planning across capacity, territories, quotas, and incentives; establish forecasting and performance management; define cross-functional KPIs; identify risks and opportunities; align Finance, Sales, Marketing, and Customer Success; and build AI-enabled workflows to streamline analysis and improve decision-making. The role partners closely with CRO, CFO, and GTM leaders in a hands-on B2B SaaS environment.

Own the revenue operations backbone for Sales, Customer Success, and Partnerships. Manage sales and renewal forecasting, reconcile ARR and attainment, analyze pipeline and attribution data, support quota and territory planning, administer the sales technology stack, and drive cross-functional GTM initiatives to completion. Partner with Finance, Legal, Deal Desk, and leadership on quoting, contracts, vendor management, QBRs, reporting, and variable compensation calculations.

Coordinate new market and imaging center launches from kickoff through go-live and stabilization. Maintain readiness checklists, timelines, go/no-go criteria, status reporting, and launch documentation. Serve as the operational liaison across implementation, training, quality, workforce management, and operations teams. Identify risks, resolve blockers, support go-live logistics, and document lessons learned. The role also requires daily responsible use of AI tools for drafting, analysis, research, and workflow improvement.

Own a portfolio of 20–25 mid-market and enterprise accounts from implementation handoff through renewal and expansion. Build executive relationships, drive adoption and business outcomes, manage customer health and escalations, lead renewals, and identify expansion opportunities. Serve as a product and workflow consultant, deliver enablement, translate customer feedback into product recommendations, and collaborate with Sales, Support, Product, and Engineering.

Provides technical support to SaaS customers through multiple channels. Investigates web application issues using documentation, browser diagnostics, logs, network activity, system information, and AI-assisted tools. Communicates status and resolutions, documents cases, escalates unresolved problems, and manages multiple inquiries while maintaining strong customer service and product knowledge.

Build scalable, efficient full-stack systems that support healthcare professionals and improve patient outcomes. Collaborate with developers, data scientists, clinicians, product managers, and operational teams to create new features, maintain development practices, write tests, document implementations, and refactor complex distributed systems.

Process full-cycle payroll for multiple clients across varied pay cycles, including off-cycle checks, overtime, deductions, bonuses, leave balances, retirement contributions, and payroll taxes. Manage timekeeping and multiple payroll systems, reconcile calculations, resolve employee and client issues, and advise clients on payroll regulations, compliance, and HR-related operations.

Supports sales representatives, customer support teams, and manufacturing plants by processing customer orders, ensuring pricing accuracy, tracking orders, reviewing statuses, and managing customer needs. The intern also assists with daily sales tasks and special projects while developing sales support, customer service, communication, and sales process skills. The role is part-time during spring and full-time during summer.

Own product hypotheses from ideation through execution, identify growth opportunities, solve complex business challenges, and deliver measurable business and user impact. The role works closely with the CPO and cross-functional product teams, requiring systematic problem-solving, clear communication, fast learning, user empathy, and comfort working in ambiguous, fast-paced environments.

Own customer success for 40–50 mid-market government contracting accounts. Drive platform adoption, value realization, user training, quarterly business reviews, account health, risk mitigation, and expansion identification. Partner with Account Managers on renewals, translate customer feedback into product improvements, and collaborate with Sales and Engineering. The role requires substantial GovCon proposal and capture experience, customer-facing experience, strong communication, analytical judgment, and U.S. citizenship for federal background screening.