Top Remote Customer Success & Experience Jobs in Providence, RI

As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.

Serve as primary relationship manager for Paytronix customers, driving onboarding, QBRs, adoption, and retention. Advocate customer needs internally, coordinate cross-functional teams, identify risks, and provide consultative guidance to maximize platform value.

The Creator Success Associate will lead workshops, advise creators, drive feature adoption, manage key relationships, and collaborate on product improvements.

As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.

As a Customer Success Manager, you will manage a portfolio of enterprise accounts, build relationships, analyze data for insights, and ensure customer satisfaction.

The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.

The Integrated Marketing Intern will assist in campaign planning, execution, and reporting while rotating through various marketing channels for hands-on experience.

The Customer Support Representative at Moab will manage customer inquiries, investigate bugs, facilitate communication with engineering, and enhance the knowledge base while using AI tools to streamline support processes.

The Customer Experience Manager will advocate for clients, foster product adoption, resolve issues, and collaborate with teams to enhance user satisfaction post-implementation.

The Customer Experience Manager advocates for clients, assists in product adoption, captures feedback, manages relationships, and collaborates with teams to ensure client satisfaction post-implementation.

The Customer Experience Manager advocates for clients, ensuring needs are met throughout the product lifecycle. Responsibilities include relationship building, feedback tracking, tracking NPS scores, and collaborating with cross-functional teams.

The role involves managing and optimizing Google Business Profiles, ensuring verification methods are utilized, and adapting to various software systems.

The Platform Success Manager will oversee a book of clients, guiding their ServiceNow strategies, ensuring client satisfaction, and leading delivery teams to meet business outcomes.