AI Deployment Manager, Scale

Posted 2 Days Ago
Hiring Remotely in USA
Remote
Entry level
Artificial Intelligence • Generative AI
The Role
Found and operate a scalable enterprise account management motion across hundreds of accounts. Use agentic workflows to assess customer health, prioritize outreach, drive adoption, realize value, support retention and expansion, identify whitespace, and develop reusable playbooks. The role combines customer success, account relationship management, AI adoption, and operational design in a high-velocity environment.
Summary Generated by Built In

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.


About SpaceXAI

SpaceXAI builds the vertically integrated stack for useful AI: models, the products people work in every day, and the compute underneath. We're Cursor + Grok as one company: Grok Build (Cursor) for engineering in real codebases, Grok Bot for autonomous knowledge work, and Grok when you want to steer the result. Same intelligence layer; not a coding-only tool company.

We're a flat, talent-dense team that likes truth-seeking, sharp debate, and shipping.

About the role

We're standing up Scale ADM from first principles: an agentic, human-last motion for a large enterprise book. This is a founding seat. You'll help invent how SpaceXAI drives customer outcomes at scale across hundreds of accounts with a small team, using agents to surface risk and opportunity, and putting people where judgment still matters.

What you'll do

  • Help found and run the Scale ADM motion across a wide enterprise portfolio

  • Use agentic workflows to triage health, prioritize outreach, and keep human time scarce and high leverage

  • Drive value realization that supports retention and expansion: deepen adoption, find account whitespace, and open growth paths across the book

  • Amplify what already exists (marketing webinars, customer education, onboarding) and turn live learning into reusable motions without reinventing the wheel

  • Shape playbooks and offerings from voice of customer: tailor what we deliver based on what we hear

You may be a fit if

  • You've thrived in high-velocity, multi-customer environments and like building the machine, not only running it

  • You bring real product fluency (beyond developers alone) and you're leaning into AI: proficient today, or hungry to get there fast

  • You're energized by agents as coworkers: you design how they work

  • You've done customer success or adjacent post-sales work and know how to drive customer outcomes, and why that matters

  • You know how to manage accounts and relationships for outcomes: find whitespace, deepen adoption, and open growth paths

Skills Required

  • Experience thriving in high-velocity, multi-customer environments
  • Experience building scalable operational processes or systems
  • Product fluency beyond developer-focused use cases
  • AI proficiency or willingness to develop AI expertise quickly
  • Experience designing or working with AI agents and agentic workflows
  • Customer success or adjacent post-sales experience
  • Experience driving customer outcomes, adoption, retention, and expansion
  • Experience managing enterprise accounts and relationships
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The Company
San Francisco, CA
300 Employees
Year Founded: 2022

What We Do

We'd like to automate coding. To advance that mission, we're building Cursor. Our work includes training the world’s most widely used coding models, creating infrastructure that supports billions of requests per day, and building better ways for humans and AIs to work together.

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