Top Remote Customer Success & Experience Jobs in Providence, RI

Internship position at Waterfall to assist in various tasks including content writing, video editing, marketing, and software engineering.

Support authors and publishing professionals, optimize user conversion, maintain FAQs, and suggest product features to improve customer experience.

The Success Manager at WebPT will help outpatient rehab therapy practices achieve their strategic business goals, manage Member relationships, provide education, and promote analytics for business improvement.

The SEO Account Manager oversees client relationships, project management, and communicates growth strategies while ensuring client satisfaction and driving revenue retention for B2B SaaS clients.

The Associate Safety Consultant supports construction safety, performs audits, educates stakeholders on EHS practices, and develops training programs while leading incident investigations.

The Creative Support Specialist provides ticket-based creative and technical support, resolves customer inquiries, manages escalations, analyzes trends, and creates self-service content for users. They engage with the community and improve support processes while thriving in a fast-paced environment.

The Creative Support Specialist will provide technical and creative assistance to enterprise clients, handle customer inquiries, and contribute to product documentation and process improvements, leveraging generative AI tools.

The Director, Client Optimization will enhance client relationships, drive service growth, and optimize staffing strategies in healthcare. Responsibilities include overseeing client accounts, upselling services, and ensuring client satisfaction by addressing issues and presenting business opportunities.

The Account Manager will oversee SEO and content projects, analyze digital marketing campaigns, and manage client deliverables while driving growth initiatives.

As an AI Solutions Manager, you will foster relationships, drive customer adoption of AI solutions, manage renewals, and identify growth opportunities.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.