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Top Remote Customer Success Jobs in Providence, RI

Reposted 2 Days AgoSaved
Remote or Hybrid
Remote Providence, RI
80K-190K Annually
Senior level
80K-190K Annually
Senior level
3D Printing • Big Data • HR Tech • 3PL: Third Party Logistics • Telehealth • Infrastructure as a Service (IaaS) • Big Data Analytics
Oversee content strategies, manage content creation, coordinate with writers and designers, ensure content meets brand guidelines and SEO standards.
Top Skills: Seo
2 Days AgoSaved
Remote
Remote Providence, RI
5M-5M Annually
Senior level
5M-5M Annually
Senior level
Blockchain • Software • Database • Analytics
The Customer Success Manager will enhance post-sales customer experience, drive customer success strategies, manage enterprise accounts, and collaborate across teams for optimal client outcomes.
Top Skills: BlockchainSQLWeb3
3 Days AgoSaved
Remote
Remote Providence, RI
174K-205K Annually
Senior level
174K-205K Annually
Senior level
Software
Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.
Top Skills: Grc
3 Days AgoSaved
Remote
Remote Providence, RI
174K-205K Annually
Mid level
174K-205K Annually
Mid level
Software
As the Manager of Partner Customer Success at Vanta, you will lead a team to drive partner adoption and retention, improve customer outcomes, and collaborate across various functions. You will own partner strategies, develop scalable processes, and leverage data for decision making, all while shaping a positive customer experience.
3 Days AgoSaved
Remote
Remote Providence, RI
50K-62K Annually
Junior
50K-62K Annually
Junior
Edtech
As an Associate Customer Success Manager, you'll support customer retention and engagement, track health scores, and assist with account management while developing your career in customer success.
Top Skills: ChurnzeroCrm SoftwareGainsightHubspotSalesforce
Reposted 13 Days AgoSaved
Remote
Remote Providence, RI
Senior level
Senior level
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills: CRM
Reposted 7 Days AgoSaved
Remote
Remote Providence, RI
10K-100K Annually
Mid level
10K-100K Annually
Mid level
Software • Analytics
The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.
Top Skills: A/B TestingData WarehousesDeveloper ToolsPosthogProduct AnalyticsSdks
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
Mid level
Mid level
AdTech
The Customer Success Specialist will manage SMB client portfolios, driving product adoption and retention, advocating for customer needs, and resolving issues.
Top Skills: PlanhatSalesforceSponsorunited Platform
3 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Providence, RI
Easy Apply
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager ensures client satisfaction and retention by managing relationships, overseeing onboarding, and driving product adoption for customers at Red Canary, a Zscaler company.
Top Skills: Crm SoftwareSalesforceZendesk
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Real Estate • Software
The Customer Success Manager builds relationships with enterprise customers to drive engagement, adoption, and retention of the Total Expert platform, and helps them achieve business objectives.
Top Skills: ExcelOutlookPowerPointProcess Mapping ToolsWord
3 Days AgoSaved
Remote
Remote Providence, RI
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software • Generative AI
The Customer Success Manager builds relationships with customers, drives product adoption and retention, conducts business reviews, and collaborates with internal teams to enhance customer satisfaction and growth.
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
Senior level
Senior level
Software • Business Intelligence
The Director of Customer Success leads the Customer Success team, focusing on client management, performance metrics, team development, and strategic account management for enterprise clients.
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3 Days AgoSaved
Easy Apply
Remote
Remote Providence, RI
Easy Apply
160K-190K Annually
Senior level
160K-190K Annually
Senior level
Cloud • Information Technology
The Vice President of Customer Success will lead global teams, manage customer relationships, drive adoption, retention, and oversee service delivery in a cloud services environment.
Top Skills: GainsightSalesforceTotango
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
Senior level
Senior level
Fintech • HR Tech • Payments • Financial Services
The Senior CSM will manage high-value accounts, develop strategies for success, address risks, build relationships, gather product feedback, and ensure a high-quality customer experience.
3 Days AgoSaved
Remote
Remote Providence, RI
60K-75K Annually
Junior
60K-75K Annually
Junior
Real Estate • Software
The Associate Customer Success Manager assists customers with platform queries, coordinates onboarding, supports customer success managers, documents interactions, and identifies upsell opportunities.
Top Skills: Compliance SolutionsCustomer Success PlatformDataMarketingSales
3 Days AgoSaved
Easy Apply
Remote
Remote Providence, RI
Easy Apply
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Fintech • HR Tech • Social Impact • Software • Financial Services
The Sr. Trainer will develop and deliver training programs for Customer Success, focusing on onboarding and continuous education, while measuring performance and refining content for effectiveness.
Top Skills: DoceboGoogle DriveLms SystemsSalesforce
3 Days AgoSaved
Easy Apply
Remote
Remote Providence, RI
Easy Apply
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Fintech • HR Tech • Social Impact • Software • Financial Services
The Senior Revenue Enablement Manager designs and implements training programs for Customer Success teams to enhance efficiency and satisfaction, focusing on onboarding, continuous education, and performance measurement.
Top Skills: AIArticulate 360DoceboLearning Management Systems
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
Mid level
Mid level
Software
The Senior Customer Success Operations Manager will deliver and optimize systems, processes, and workflows for the global Customer Success team, driving efficiency and supporting operational projects.
Top Skills: Ai ToolsBi ToolsIntercomJIRARocketlaneSalesforceSQLVitallyZapierZendesk
Reposted 3 Days AgoSaved
Easy Apply
Remote
Remote Providence, RI
Easy Apply
70K-90K Annually
Junior
70K-90K Annually
Junior
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Customer Success Manager, you will drive growth and renewals for mid-market clients, managing a book of business and ensuring customer satisfaction throughout the customer lifecycle.
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
110K-140K Annually
Mid level
110K-140K Annually
Mid level
Cloud • Software
Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.
Top Skills: AWSAzureGCP
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
Senior level
Senior level
Marketing Tech • Sales
Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.
Top Skills: B2B SaasDemo ToolsSales Enablement Platforms
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
65K-75K Annually
Entry level
65K-75K Annually
Entry level
Software
The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
120K-135K Annually
Senior level
120K-135K Annually
Senior level
Information Technology • Business Intelligence • Consulting
The Customer Success Manager leads the deployment of the Leadership Intelligence Platform, ensures client satisfaction, and drives adoption.
Top Skills: Api IntegrationsSaaS
Reposted 3 Days AgoSaved
Remote
Remote Providence, RI
Mid level
Mid level
Big Data • Software • Analytics
As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.
Top Skills: BigQueryDbtLookerSnowflakeTableau
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