Top Remote Implementation Manager Jobs

Lead enterprise SaaS implementations for Global 1000 supply‑chain customers. Serve as trusted advisor and project manager, develop roadmaps, coordinate internal and external stakeholders, run trainings and executive reviews, ensure adoption, and drive continuous improvement across implementation programs.

Manage end-to-end client implementations for Movable Ink’s Studio and Da Vinci platforms. Serve as the primary client and project contact, develop project plans, coordinate internal technical teams, configure and QA campaigns, provide platform training, resolve issues, and ensure launches meet client goals and KPIs. Partner with sales and solution architects to support retention and account expansion.

Lead end-to-end enterprise implementations from contract to go-live, coordinating stakeholders, project plans, technical integrations (SSO, APIs, data flows), and documentation. Manage timelines, unblock cross-functional teams, create training/runbooks, maintain the implementation playbook, and hand off context to Customer Success for ongoing account management.

Own new-client implementations for Movable Ink’s personalization platforms, serving as the project manager and product expert. Responsibilities include developing project plans, coordinating clients and internal teams, designing technical solutions, configuring and QAing campaigns, delivering platform training, troubleshooting issues, and ensuring launches achieve client goals and KPIs. The role requires expertise in mobile messaging, digital marketing, web technologies, data infrastructure, and client or project management.

Oversee enterprise Moveworks implementations from planning through launch, ensuring on-time, on-budget delivery. Manage governance, scope, timelines, budgets, risks, resources, reporting, and change management. Lead customers, partners, and cross-functional teams in designing and deploying agentic workflows, resolving complex issues, and driving adoption. Serve as the primary customer contact, mentor team members, communicate insights to Product, and coordinate transition to Customer Success.

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Leads high-volume SaaS customer implementations from kickoff through launch, including architecture discovery, CRM and data warehouse configuration, integrations, workflow setup, enablement, and milestone tracking. Manages delivery risks, coordinates with Customer Success and engineering teams, conducts training, and ensures effective handoffs. The role also identifies implementation patterns and improves shared playbooks, documentation, and delivery processes.

Lead customer-facing implementations of Counterpart Assistant for provider practices and TINs from kickoff through launch and post-go-live. Manage multiple concurrent projects, coordinate account management, support, product, engineering, providers, and clinical stakeholders, resolve integration risks, maintain project plans, and ensure on-time, high-quality launches. Improve implementation playbooks, workflows, and tooling while communicating customer feedback internally.

Lead customer-facing healthcare technology implementations from kickoff through launch and post-go-live. Manage multiple concurrent projects, coordinate provider practices and internal teams, monitor integration risks, maintain timelines, resolve escalations, and ensure on-time, high-quality launches. Improve implementation playbooks, workflows, templates, and tooling while channeling customer feedback to product, engineering, and support.

Lead end-to-end implementations of August Health’s Billing product, from discovery through go-live and early stabilization. Configure accurate billing workflows, guide customers through setup and integrations, deliver training, manage multiple complex implementations, and support adoption. Serve as the Billing product expert, develop scalable implementation resources, and provide customer insights to Product and Engineering while collaborating across Customer Experience and Go-To-Market teams.

Own full client onboarding and implementation lifecycle for SaaS platforms. Configure systems, manage integrations and data migrations, drive fast go-lives, run trainings, troubleshoot issues, and build scalable templates and playbooks while partnering with Sales, Product, and Engineering.

Manage customer implementations as the primary point of contact, providing support, training, customized solutions, and coordinating deliverables across internal teams. The role requires strong communication, creative problem-solving, project management, multitasking, adaptability, and familiarity with SaaS businesses. Automotive industry knowledge, a related educational background, and Spanish-English bilingual ability are advantageous.

Leads implementation strategy and integration workstreams for Engine X corporate card customers. Owns deployments from contract through first transaction and adoption, including ERP, HRIS, SSO, and expense-platform integrations. Partners with Sales, Product, and Engineering to resolve implementation blockers, shape product priorities, scope complex deals, define technical requirements, and accelerate time to first transaction. Also provides senior leadership for corporate card program implementations.

Owns end-to-end onboarding and implementation for partner medical practices, managing timelines, meetings, materials, dependencies, risks, and follow-through through launch and post-launch operations. Serves as the primary day-to-day contact for practice stakeholders, coordinates clinical and implementation workstreams, manages vendor and internal partners, and improves processes through standardized checklists, templates, and tracking systems.

Leads end-to-end implementation and launch of rare disease specialty pharmacy programs, pharmaceutical products, patient support services, and manufacturer partnerships. Manages project governance, timelines, risks, stakeholder communications, operational readiness, training, workflows, reporting, KPIs, and post-launch stabilization. Serves as the primary manufacturer contact and coordinates cross-functional teams across pharmacy, clinical operations, patient services, technology, compliance, quality, finance, and analytics.

Lead multiple client implementations of Energage’s talent management SaaS solution from kickoff through go-live. Manage project plans, requirements, configuration, testing, training, risks, stakeholders, and launch readiness. Serve as the primary client contact, translate business needs into platform workflows, coordinate technical dependencies such as integrations, SSO, and APIs, and transition clients to post-implementation teams. Contribute to process improvements and implementation best practices.

Oversee client implementations for pharmacy benefit management services, including onboarding, benefit and formulary configuration, system integrations, testing, project planning, stakeholder coordination, risk mitigation, and operational readiness. Manage client communications, documentation, claims and eligibility data coordination, post-go-live stabilization, and handoffs to account management and operations. Support process improvement through implementation playbooks, templates, and standard operating procedures.

Manages multiple OptumRx client implementations from planning through go-live and closeout. Responsibilities include developing project plans, coordinating cross-functional teams, managing client expectations, facilitating meetings, securing approvals, tracking scope and status, escalating issues, supporting finalist presentations, and identifying process improvements. The role requires collaboration across operations, network, and clinical domains, with occasional travel and holiday-season support for go-live issues.

Lead onboarding for new clients in the tree care and landscaping vertical: configure systems, migrate data, run integrations, train users, monitor payments, identify upsell opportunities, update knowledge bases, and collaborate with Sales, Product, and Developers to ensure successful platform adoption.

The role manages and drives the implementation of Group Benefit Solutions for clients, ensuring communication, satisfaction, and timely project completion.

Own enterprise customer relationships from implementation through ongoing value realization. Lead data connector and platform configuration projects, coordinate cross-functional delivery, manage account health and risks, conduct QBRs and EBRs, support adoption and renewals, and maintain trusted client partnerships. The role also involves documentation, process improvement, stakeholder communication, and mentoring teammates.

Leads implementation of customer benefit plans for self-funded healthcare clients. Manages project planning, timelines, budgets, deliverables, risks, quality controls, change management, stakeholder communication, and post-project improvement initiatives. Coordinates cross-functional teams, resolves issues, prepares progress reports, manages multiple projects, and coaches junior colleagues. Requires significant healthcare client-facing and project management experience.

Own end-to-end customer implementations from post-sales onboarding through launch. Lead needs assessments, translate business requirements into project specifications, manage timelines and deliverables, identify risks, and coordinate internal teams across HR Benefits, Payroll, HRIS, IT, Finance, Product, Engineering, Support, and Customer Success. Serve as the primary customer liaison, develop training materials, advocate for client needs, and support upsell and expansion initiatives.

Lead customer implementations and migrations of H1’s SaaS and data solutions. Own project plans, customer deliverables, KPIs, communications, and cross-functional coordination across Professional Services, Customer Success, Product, and Engineering. Improve scalable services processes, manage high-visibility initiatives, communicate technical updates, and advocate for customers while ensuring high-quality delivery and satisfaction.

Lead complex Euna Grants implementations for public-sector clients from discovery through configuration, training, UAT, go-live, and support. Translate grants-management requirements into system configurations, documentation, and client enablement. Manage risks, requirements, functionality gaps, and cross-functional collaboration with Product and Development. Senior-level responsibilities include leading complex engagements, onboarding team members, sharing knowledge, and embedding AI tools into implementation workflows.