Top Remote Operations & Support Jobs in Pittsburgh, PA

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Manage project plans and deliverables for manufacturing digital transformations, collaborating with cross-functional teams and customers, while ensuring communication and organization throughout the process.

Lead and scale Inspiren's end-to-end product support and contact center operations for hardware and software products. Set strategy, build contact center infrastructure, implement monitoring/alerting and AI/automation, drive proactive issue detection, translate support insights into product improvements, and develop a high-performing team to support expansion into new markets and care settings.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

This is a general "talent pool" posting asking candidates to share their background and interest for future corporate roles across the company. No specific duties or requirements are listed.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

Provide remote executive support including calendar and travel management, call/email screening, briefing prep, vendor and project deadline tracking, document preparation, CRM data entry, and ad hoc administrative tasks.

Provides product application support for customers using Net Health software. Responsibilities include troubleshooting software issues, researching solutions, creating and managing support cases, handling inbound calls and emails, escalating complex problems to engineering, documenting feedback, following up with clients, and completing product training. The role requires occasional evening, weekend, and holiday coverage.

A 12-week, full-time paid internship involving real-world projects such as process improvement, product development, system updates, best-practice research, and cross-functional collaboration. Interns receive mentorship, leadership exposure, professional development, networking opportunities, and present project results to business stakeholders. The program is onsite in Pittsburgh, Los Angeles, or other locations based on business needs.

The Contracts Manager oversees commercial and government contracts, ensures compliance, supports proposal activities, manages subcontractors, and conducts audits of property management systems.