Top Remote Operations & Support Jobs in Pittsburgh, PA

A 12-week, full-time paid internship involving real-world projects such as process improvement, product development, system updates, best-practice research, and cross-functional collaboration. Interns receive mentorship, leadership exposure, professional development, networking opportunities, and present project results to business stakeholders. The program is onsite in Pittsburgh, Los Angeles, or other locations based on business needs.

The Manager of Transaction Management oversees all real estate transactions, leading a team while managing personal deals, ensuring accuracy and timeliness from contract to closing.

The Operations Support Compliance Auditor will audit compliance and store operations, train staff, develop process improvements, and communicate audit results to leadership, requiring strong analytical and interpersonal skills.

Provides expert input on IT strategy, systems architecture, infrastructure optimization, vendor management, security compliance, and technical team leadership. Reviews IT solutions, documentation, workflows, and processes, offering recommendations to improve implementation, risk mitigation, integration, and operational efficiency. Participates in structured discussions and written assignments supporting the development of AI tools for IT professionals.

IT Manager responsible for advising on IT strategy, systems architecture, infrastructure optimization, vendor management, security compliance, risk mitigation, and technical team leadership. The role involves reviewing IT solutions, documentation, workflows, and processes while providing written feedback and real-world expertise to support development of AI tools for IT professionals.

Complete and document realistic Google Classroom workflows, including class creation, assignment management, student administration, grading, feedback, and communication. Record and explain workflow steps, create prompts and rubrics, review outputs for accuracy, and follow project quality standards independently in a remote contract role supporting AI system development.

General expression-of-interest application for future opportunities at a real estate development and management firm. Potential areas include property management and leasing, construction and development, accounting and finance, marketing and branding, and operations and corporate support. The company seeks adaptable, collaborative candidates with strong work ethic, attention to detail, and a commitment to delivering high-quality experiences.

Provides onsite help desk and account administration support, including application and network access assignments, password resets, account deletion and disabling, privileged access management, and account cleanup. Supports users through phone, messaging, and in-person interactions. Assists with endpoint deployment, new device configuration and delivery, e-recycling preparation, and ITSM operations.

Senior Business Analyst supporting modernization of a public-sector utility complaints application. Responsibilities include gathering requirements, analyzing legacy systems, documenting functionality, developing Agile user stories and acceptance criteria, coordinating UAT and testing, tracking defects, recommending process improvements, and supporting change management, user adoption, and compliance.

Own ElevenLabs’ vertical go-to-market strategy within Sales Strategy and Operations. Conduct market and buyer research, define vertical positioning and use cases, launch repeatable vertical GTM motions, align Product, Marketing, Engineering, and Sales teams, identify product requirements, build performance dashboards, and advise leadership on investment priorities using pipeline, win-rate, ACV, sales-cycle, and adoption metrics.

Hosts and prepares electronically stored information for attorney review and production. Responsibilities include case and user administration, document loading, searches, index management, TIFF/PDF conversion, branding, exports, load-file generation, quality control, technical troubleshooting, service-request support, and end-to-end document productions. The role also supports escalations, ensures policy compliance, and guides team members while managing multiple time-sensitive projects.

Provides L2 technical support for Medius Payments, Supplier Management, and Supplier Portal applications. Responsibilities include troubleshooting application and technical issues, supporting customers and partners, identifying root causes, documenting resolutions, collaborating with R&D and other support teams, and contributing to process improvements. The role requires knowledge of SQL, XML, JSON, SFTP, and technical troubleshooting, with familiarity with REST APIs, SaaS, Azure, banking systems, and payment file standards preferred.

Leads global Professional Services operations, including Cloud Coach administration, resource and capacity planning, operational reporting, process standardization, data governance, and continuous improvement. Partners with Professional Services, Finance, Sales, IT, and leadership to improve utilization, forecasting, project execution, and operational visibility. Oversees and develops PS Operations Specialists while driving scalable systems, workflows, and reporting.

Serve as the CEO’s operational right hand, managing calendars and inboxes, preparing dashboards and financial summaries, maintaining SOPs, improving processes, coordinating teams, and resolving cross-functional issues. The role has decision-making authority over tools, timelines, request triage, and calendar conflicts while escalating major financial, commercial, and strategic commitments.