Top Remote Operations & Support Jobs in Pittsburgh, PA

Lead the development of procurement strategies, drive vendor management, ensure cost savings, and establish procurement processes in a remote-first environment.

Lead the sales funnel and growth forecasting for Dandy, coordinating between Finance and RevOps, while maintaining reporting infrastructure and supporting strategic decisions.

This is a general "talent pool" posting asking candidates to share their background and interest for future corporate roles across the company. No specific duties or requirements are listed.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Supports the customer support and sales teams by coordinating LifeVest patient fittings, follow-up visits, and in-services with contractors. Manages contractor selection, field inventory, shipping, service metrics, documentation, insurance information, and customer relationships. Provides product installation support, negotiates contractor fees, assists with onboarding and policy implementation, and handles multiple priorities in a fast-paced environment.

Provides regional functional expertise and support for enterprise R&D systems across Mars business segments. Responsibilities include key-user escalation support, training and knowledge management, incident and SLA review, data-quality governance, change and capability implementation, UAT and end-to-end testing, system issue resolution, and deployment support. The role partners with business stakeholders, product owners, process owners, and technology teams to validate functionality, manage improvements, and support successful system rollouts.

Own end-to-end IT for a multi-site startup, including employee support, onboarding and offboarding, device management, identity and access, office infrastructure, vendors, AI tooling governance, security operations, and CMMC/NIST compliance. Develop security policies, incident response playbooks, audit readiness, scalable IT processes, budgets, and strategic roadmaps while advising leadership and supporting defense-related requirements.

Provides remote product and technical support for customers using Net Health software. Responsibilities include troubleshooting application issues, researching solutions, updating software dependencies, managing email and phone cases within service-level guidelines, escalating complex issues, documenting feedback, conducting follow-ups, and participating in product training. Some evening, weekend, and holiday coverage is required.

Summer internship providing hands-on exposure to construction insurance and surety through projects with Insurance, Marketing, Accounting, Finance, and Claims professionals. Interns learn brokerage operations, receive mentorship, develop professional skills, and complete a capstone presentation. The program is in-office, does not provide relocation or housing assistance, and requires authorization to work in the U.S. without current or future visa sponsorship.

A 12-week, full-time paid internship involving real-world projects such as process improvement, product development, system updates, best-practice research, and cross-functional collaboration. Interns receive mentorship, leadership exposure, professional development, networking opportunities, and present project results to business stakeholders. The program is onsite in Pittsburgh, Los Angeles, or other locations based on business needs.