Top Remote Operations & Support Jobs in Pittsburgh, PA

The Contracts Manager oversees commercial and government contracts, ensures compliance, supports proposal activities, manages subcontractors, and conducts audits of property management systems.

The Manager of Transaction Management oversees all real estate transactions, leading a team while managing personal deals, ensuring accuracy and timeliness from contract to closing.

Investigate and prevent fraud involving customer accounts and pharmacy activity by analyzing RAS/PowerLine and PMS data, conducting proactive audits, documenting findings, and collaborating with cross-functional teams to escalate issues and recommend corrective actions and policy improvements.

Leads enterprise Revenue Operations strategy, forecasting, pipeline management, CRM governance, analytics, proposal operations, pricing insights, compensation, and performance reporting. Builds scalable commercial processes, operating cadences, technology governance, and data practices to improve revenue growth, productivity, retention, and decision-making. Partners across Sales, Marketing, Client Success, Finance, Delivery, Legal, Technology, and executive leadership while developing a high-performing Revenue Operations team.

Provide front-line public service at the circulation desk, perform check-in/check-out and holds processing, assist patrons with technology, complete data entry, prepare reports and schedules, train part-time staff and volunteers, process library cards and materials, handle supply requisitions, and perform routine clerical and outreach duties.

The Operations Support Compliance Auditor will audit compliance and store operations, train staff, develop process improvements, and communicate audit results to leadership, requiring strong analytical and interpersonal skills.

The Workers Comp Senior Claims Representative manages claims, evaluates compensability, conducts investigations, negotiates settlements, and maintains detailed claim files. The role requires strong analytical and communication skills along with experience in property and casualty claims handling.

Supervise daily title production operations for New York transactions, including workflow delegation, staffing, hiring input, performance management, coaching, training, compliance, and quality oversight. Implement metrics and process improvements to increase customer service, productivity, and turnaround performance. Monitor global production, manage title workflow systems and imaging databases, resolve operational issues, maintain internal and external relationships, and provide status reports to management.

Provides first-line technical and client support for software solutions by responding to inquiries, troubleshooting issues, prioritizing tickets, documenting resolutions, escalating complex problems, and maintaining knowledge-base content. The role requires strong communication, organization, time management, and relationship-building skills, along with familiarity with Linux, SQL, and Python or Perl scripting. Work is remote, Monday through Friday, during Eastern Time business hours.

Handles customer escalations and service-provider inquiries through phone, email, and webforms. Investigates claims, troubleshoots repair issues, makes settlement decisions, procures parts, audits provider claims, enforces contract terms, tracks cases, communicates resolutions, drafts correspondence, and identifies cost-saving process improvements. Supports repairs involving appliances, electronics, plumbing, HVAC, and electrical systems while managing multiple cases and stakeholders.

Provides customer, client representative, and service-partner support by investigating escalations, troubleshooting claims, coordinating repairs, making settlement decisions, validating payments, procuring parts, and enforcing contract terms. The role manages multiple cases, documents issues across tracking systems, communicates resolutions, drafts correspondence, and identifies cost-saving process improvements while supporting appliance, electronics, plumbing, HVAC, and electrical repairs.

Drives quality assurance programs, audits, compliance initiatives, and continuous improvement. Analyzes quality metrics and operational trends, validates audit findings, develops corrective action plans, prepares executive reports, and monitors remediation. Partners with cross-functional teams and clients, facilitates calibration sessions, creates quality resources, and provides coaching and recommendations to strengthen controls, improve accuracy, and enhance client experience.