Top Remote Operations & Support Jobs in Pittsburgh, PA

As a Partnership Manager, you'll maintain and deepen technology partnerships, oversee integrations, work across teams, and track partnership success metrics to enhance product distribution.

The Business Process Analyst will redesign and operationalize workflows, focusing on process documentation, improvement, automation, and performance measurement within a nine-month contract.

The Credentialing Specialist will manage provider enrollment and credentialing, optimize workflows, develop SOPs, ensure compliance, and support providers.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.

The Senior Customs Clearance Manager oversees international shipment compliance and coordination, focusing on temporary import bond compliance, exception management, and cross-functional communication to ensure smooth customs processes.

Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.

The Director of Revenue Operations will lead the Revenue Operations function, managing systems and workflows that connect Sales, Marketing, and Customer Success to drive scalable revenue growth and improve operational efficiency.

Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.

The Business Systems Administrator manages Salesforce and ERP systems, ensuring data integrity, process optimization, and inter-departmental collaboration for operational efficiency.