Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.

Provide end-to-end customer support via phone and digital channels for disability insurance inquiries. Use AI-powered tools and CRM systems to resolve complex policy, billing, and service issues, document interactions, escalate as needed, and participate in training and process improvement.

Drive aftersales performance across a defined region by partnering with dealership leadership to execute Customer Care & Aftersales initiatives, grow revenue, improve customer retention and NPS, analyze performance data, develop business plans, resolve aftersales issues (warranty, goodwill, technical support), and deliver targeted operational improvements through frequent dealer visits.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

Provide fast, technically sound support for a B2B SaaS CRM via email, chat, and video. Troubleshoot APIs, integrations, and product issues; document bugs; contribute to documentation; advocate customer feedback to Product and Engineering; and help customers implement scalable workflows and best practices.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

The Product Operations Lead will scale product deployments, deliver mission outcomes, curate insights from data, and manage operational processes in the defense technology sector.

Manage catastrophic and large-loss workers' compensation claims end-to-end: investigate, determine compensability, set reserves, control litigation, negotiate settlements (including structured settlements and MSAs), collaborate with stakeholders, mentor junior adjusters, and improve claims processes to achieve favorable outcomes and regulatory compliance.

The GTM Engineer will manage Clay implementation, develop prospecting systems, enhance account data, and facilitate effective sales outreach for pipeline generation.