Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Lead and develop a specialized casualty claims team handling high-severity portfolios (environmental, EPLI, E&O, mass tort, umbrella/excess, Coverage B). Drive strategy, stakeholder collaboration, litigation defense tactics, reserve accuracy, vendor and counsel oversight, analytics, and claim-handling protocol development. Present strategies to leadership and travel as needed.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Senior RevOps leader partnering with the CRO to own GTM operations: manage revenue tech stack, ensure data integrity and forecasting accuracy, optimize lead-to-renewal lifecycle, build revenue analytics and dashboards, and lead cross-functional initiatives to drive ARR growth and operational scale.

Provide empathetic phone and email support to members for onboarding, account setup, and ongoing inquiries. Listen, troubleshoot, document interactions, collaborate with team, and maintain high call volumes while coaching members toward financial solutions.

Provide global customer support via ticketing and calls, troubleshoot technical and product issues, validate escalations, participate in incident management, collaborate with internal teams, document and improve processes, cover on-call shifts, and meet SLAs and departmental OKRs.

Lead safety and compliance strategy for fleet customers: advise sales and product teams, design professional services and onboarding, develop safety programs and regulatory advocacy, build brand thought leadership, and support customer engagements to reduce risk and costs.

The Deal Desk Analyst will manage deal support, ensure accuracy in contracts, improve processes, and translate operational issues into solutions.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead and manage the onboarding strategy for veterinary clinics, overseeing a team of specialists, ensuring successful implementation and client delivery across multiple projects.

Negotiate delinquent accounts on behalf of clients to maximize savings, build and maintain relationships with external partners, manage client finances and account queues, use tools to consolidate debts for negotiation leverage, provide client guidance, and participate in special projects to support client outcomes.