Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie.
As a Salesforce Administrator on our Sales Operations team, you'll build, maintain, and troubleshoot the Salesforce processes our largest teams rely on every day. Salesforce is the main system used by Sales, Investment Support, and Investment Operations, and you'll work across all three teams to scope and deliver projects.
In this role, you’ll work on a wide range of hands-on administration and development projects, with a heavy focus on Flows. You're a great fit if you hold your Salesforce Administrator Certification, have solid experience building and debugging Flows, and enjoy digging into the "why" behind a tricky issue as much as building the fix.
What you’ll do:- Partner with Sales Ops and adjacent teams, including Sales, Investment Support, and Investment Operations, to support Salesforce initiatives
- Gather requirements and map how they interact with each part of the investment process
- Help define project scope and keep timelines on track
- Design, build, test, implement, and maintain Flows (record-triggered, screen, scheduled, autolaunched) that meet business requirements
- Follow Salesforce best practices in every build, including bulkification, error handling, minimal DML in loops, and avoiding recursive triggers
- Troubleshoot and debug existing Flows, including tracing failures across multi-flow chains and integration touchpoints
- Support the Sales Operations Analysts with root cause analysis (RCA) on internal support cases
- Stay current on the major Salesforce releases each year and identify new features that would be useful for the team
- Support any configuration changes required by new releases
- Support Salesforce deployments across sandbox environments and make sure changes transition smoothly
- Contribute to regular security checks so our org stays compliant with the latest security settings and policies
- Help refresh and configure our sandbox environments, with guidance, and keep them in sync with production
- Document project progress and maintain technical documentation for changes to Salesforce processes
- 2+ years of experience as a Salesforce Administrator or in a related role
- Salesforce Administrator Certification
- Hands-on experience building and troubleshooting Salesforce Flows (record-triggered, screen, scheduled, autolaunched), with a solid grasp of Flow best practices and limits
- Working knowledge of Salesforce components, including approval processes, custom objects, SOQL, validation rules, dynamic layouts, and Lightning App Builder
- Experience managing multiple Salesforce environments (Production, Full Copy sandbox, Developer sandboxes)
- Experience managing Salesforce security, including org-wide defaults (OWD), field-level security (FLS), role hierarchy, profiles, permission sets, and sharing rules
- Project management skills to keep multiple projects and timelines moving at the same time
- Clear verbal and written communication for coordinating work across several teams
- Additional Salesforce certifications or Superbadges, such as Platform App Builder or Sales Cloud Consultant
- Experience with External Services and third-party integrations
The salary range for this role is $75,000 - $85,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.
Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [email protected].
Skills Required
- 2+ years of experience as a Salesforce Administrator or in a related role
- Salesforce Administrator Certification
- Hands-on experience building and troubleshooting Salesforce Flows, including record-triggered, screen, scheduled, and autolaunched Flows
- Knowledge of Salesforce approval processes, custom objects, SOQL, validation rules, dynamic layouts, and Lightning App Builder
- Experience managing Production, Full Copy sandbox, and Developer sandbox environments
- Experience managing Salesforce security, including org-wide defaults, field-level security, role hierarchy, profiles, permission sets, and sharing rules
- Project management skills for managing multiple projects and timelines
- Clear verbal and written communication skills
- Additional Salesforce certifications or Superbadges, such as Platform App Builder or Sales Cloud Consultant
- Experience with External Services and third-party integrations
Hometap Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage alongside mental-health and wellness resources are part of the package. Feedback suggests the breadth of health benefits is a strong component of total rewards.
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Retirement Support — A 401(k) plan with company matching is included as a core benefit. Feedback suggests this is viewed as a solid pillar of the compensation package.
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Equity Value & Accessibility — Equity grants for full-time employees with multi-year vesting are a standard element of compensation. Feedback suggests ownership opportunities enhance overall pay value.
Hometap Insights
What We Do
Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments over the life of the investment. And its digital platform, the Home Equity Dashboard, empowers homeowners to make informed financial decisions about their home and take action on those decisions with confidence, speed, and ease. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.
Why Work With Us
Our mission is what makes us unique - we’re creating new financial products. With that comes the challenges of delivering a best-in-class experience and iterating on our products to constantly improve. That gives every team member the chance to pitch creative ideas and watch them take effect.
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Hometap Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
While the large majority of our employees work remotely, we do have offices in Boston and other cities to work from, host meetings, and socialize.
