Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Lead desktop/application integration and platform engineering initiatives: design processes, improve performance, mentor staff, manage complex operational projects, create workflows and policies, analyze system issues, and support enterprise endpoint lifecycle, packaging, deployment, and automation.

Lead high-priority, cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects end-to-end; research markets and products; identify operational improvements; and deliver measurable business outcomes through strong ownership and stakeholder management.

Provide professional client communication and support across Norgress brands: respond to inquiries, assist onboarding, route specialized issues, keep records, and help deliver a positive client experience in a remote, project-based environment.

The Operations Support Coordinator manages high-volume case management workflows, ensuring accuracy and coordination of documentation, communication with stakeholders, and adherence to deadlines.

Lead and scale the WasteX program by managing multi-tiered teams, optimizing end-to-end operations and logistics, ensuring data integrity and compliance, serving as senior client escalation, building SOPs and automated workflows, mentoring future leaders, and proactively mitigating risks to preserve client milestones and satisfaction.

Provide tier 1-2 IT support across hardware, software, SaaS apps, and remote connectivity; administer identity and access management; maintain device fleet via MDM; build automation for lifecycle workflows; support SOC 2/ISO/HIPAA evidence and access reviews; document workflows; partner with People, Security, and Engineering on cross-functional projects.

The IT Applications Lead manages the production support and implementation of Manufacturing and Quality applications in Oracle E-Business Suite, overseeing incident management, supporting users, and leading enhancements and projects.

Provide technical advisory and hands-on administration for Google Workspace and Microsoft 365, including migrations, email routing, security, user and device management, scripting with APIs/PowerShell, change management, training, and customer-facing support.

Lead a Franchise Business Consultant team to drive franchise revenue, profitability and student results. Own departmental P&L, budgets, KPIs, partner with marketing, conduct field visits, hire and train FBCs, run conventions and regional meetings, and manage the Franchisee Advisory Council while delivering operational and financial performance.

Provide technical support for developer customers, resolve inquiries, create and maintain tutorials and content to improve self-sufficiency, minimize engineering interrupts, and collaborate with cross-functional teams on support strategies.