Top Remote Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Coordinate emergency roadside assistance through high-volume inbound/outbound customer and service-provider communications, document interactions, troubleshoot breakdowns, escalate complex events, and complete ongoing training to minimize downtime and cost.

Research and resolve title issues for REO and refinance transactions, review title commitments, prepare curative documents, submit and monitor title claim packages, communicate status to stakeholders, and maintain accurate defect reporting.

Maintain and secure the organization's WordPress site: monitor uptime and performance, update plugins, moderate comments and forums, upload and format blog posts with Elementor, manage page layouts/navigation, create or update pages, ensure responsive display, and coordinate with writers and leadership. Volunteer role requiring consistent communication and about five to ten hours per week.

Lead sales operations strategy, CRM architecture, data governance, forecasting, and analytics for the revenue organization. Partner cross-functionally to standardize processes, enable BDR/SDR motions, optimize lead-to-revenue workflows, and deliver executive reporting to improve forecast accuracy and sales productivity.

Lead desktop/application integration and platform engineering initiatives: design processes, improve performance, mentor staff, manage complex operational projects, create workflows and policies, analyze system issues, and support enterprise endpoint lifecycle, packaging, deployment, and automation.

Lead high-priority, cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects end-to-end; research markets and products; identify operational improvements; and deliver measurable business outcomes through strong ownership and stakeholder management.

Provide professional client communication and support across Norgress brands: respond to inquiries, assist onboarding, route specialized issues, keep records, and help deliver a positive client experience in a remote, project-based environment.

The Operations Support Coordinator manages high-volume case management workflows, ensuring accuracy and coordination of documentation, communication with stakeholders, and adherence to deadlines.

Lead and scale the WasteX program by managing multi-tiered teams, optimizing end-to-end operations and logistics, ensuring data integrity and compliance, serving as senior client escalation, building SOPs and automated workflows, mentoring future leaders, and proactively mitigating risks to preserve client milestones and satisfaction.

Provide tier 1-2 IT support across hardware, software, SaaS apps, and remote connectivity; administer identity and access management; maintain device fleet via MDM; build automation for lifecycle workflows; support SOC 2/ISO/HIPAA evidence and access reviews; document workflows; partner with People, Security, and Engineering on cross-functional projects.