Top Remote Operations & Support Jobs in Philadelphia, PA

Serve as primary customer contact across phone, email, and live chat; answer product questions, assist with orders, tracking, returns, and loyalty programs; resolve complaints, document interactions, and provide feedback to improve products and service.

Provide first-line internal IT support, manage device lifecycle and inventories, handle provisioning/deprovisioning, optimize software/licenses, assist on technical projects, and maintain documentation and onboarding processes.

Configure and maintain Phoenix OneCase grant-management environments across production, sandbox, demo, and proof-of-concept settings. Build forms, workflows, permissions, templates, and branding without custom code; validate changes through structured testing; troubleshoot configuration issues; maintain documentation and change logs; and collaborate with product and business teams. Support accessibility and SOC 2-aligned practices, Azure AD provisioning, reusable configuration templates, client demonstrations, and occasional client-site travel.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

The Manager of Transaction Management oversees all real estate transactions, leading a team while managing personal deals, ensuring accuracy and timeliness from contract to closing.

Manage core operational processes for Veeva’s global Business Consulting practice. Responsibilities include maintaining operational discipline, tracking metrics, producing reporting and insights, improving workflows, reducing administrative inefficiency, collaborating cross-functionally, and ensuring process and system integrity. The role requires strong analytical, communication, relationship-management, adaptability, and problem-solving skills in a globally distributed organization.

Manage SaaS platform provisioning and enterprise client onboarding, including database environment configuration, payment activation, A2P 10DLC compliance, workflow analysis, and operational governance. Evaluate technical requirements, approve or redirect nonstandard service requests, optimize provisioning processes, troubleshoot delays, and coordinate handoffs with customer success and internal teams. The role requires independent judgment, strong analytical ability, attention to detail, policy enforcement, and experience with enterprise CRM and SaaS workflows.

Lead commercial operations to drive CRM excellence, funnel optimization, and predictable revenue growth. Own Salesforce strategy, data governance, integrations, reporting, and a team of three to standardize processes, improve CRM adoption, and deliver actionable sales performance insights.

The Contracts Manager oversees current agreements and manages contract negotiation and compliance for various government contracts, ensuring adherence to regulations and optimizing terms.

Provide administrative and operational support to the Operations team, including scheduling meetings, updating work requests, formatting documents, assisting with shipping/fulfillment, resolving customer service issues, mitigating risks, and supporting ongoing projects and general office duties to ensure deadlines and team objectives are met.