Top Remote Operations & Support Jobs in Philadelphia, PA

Lead oversight of ~400 workers' compensation claims, manage Third Party Administrators, set reserves and settlement authority, conduct audits and financial analysis, identify trends and recovery opportunities, coordinate with underwriting, actuarial, legal and accounting, deliver training, and implement special projects to ensure timely, equitable claim resolutions and continuous improvement.

The Operations Support Compliance Auditor evaluates compliance and operational tasks, conducts audits, trains teammates, and communicates results with leadership.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

The Category Manager is responsible for strategic sourcing and procurement of complex goods/services, guiding business units, negotiating contracts, and driving cost savings while ensuring quality outcomes.

Lead a regional group underwriting team for Life and Disability products, managing portfolio profitability, retention, risk selection, and stakeholder relationships. Drive underwriting strategy, talent development, governance, process improvements, and collaborate with Distribution, Actuarial, Claims, Product, and Finance to optimize results.

Lead and build BROADMIND's operations: create scalable processes, ensure legal/regulatory compliance, oversee day-to-day operations, analyze data to guide decisions, negotiate contracts, identify growth and partnership opportunities, and shape company culture while working closely with the CEO and executive team in a hands-on, zero-to-one environment.

Volunteer administrative assistant to support organizational workflows: coordinate across teams, prepare presentations and reports, support internal communications, and assist with ad-hoc support tasks to advance the nonprofit's mission.

Volunteer role to identify and evaluate foundation, corporate, and government grant opportunities; track eligibility, deadlines, and recurring opportunities; maintain a database and present summarized recommendations.

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.

Provide Level 2 technical support by administering Linux/Windows servers, virtualization and cloud platforms, managing databases and web servers, configuring hosting control panels (cPanel, Plesk, WHMCS), troubleshooting networking and performance issues, communicating with customers, and improving support processes.

Lead Global Skilling operations to modernize content lifecycle using AI and automation. Own content publishing, delivery, organizational operations, supplier governance, process design, change management, and people leadership. Drive metrics-driven process improvement, cross-functional stakeholder engagement, and enterprise-scale operational transformation.