Top Remote IT Jobs in Pensacola, FL

Lead enterprise member retention and customer experience strategy for Medicaid (and related lines), partner with growth and operations leaders, identify technology needs (QNXT/Salesforce), drive process improvements, analyze disenrollment data, establish performance metrics, and influence cross-functional teams to achieve membership growth and retention goals.

Deploy and maintain AI enablement infrastructure (MCP servers, AI agents, AI features in SaaS), manage service accounts and API keys, automate and containerize services, support enterprise IT systems, document integrations and runbooks, and mentor IT support staff.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Lead design, implementation, and support of enterprise LAN/WAN/WLAN/SD-WAN, cloud, and data center networks. Serve as technical lead for complex infrastructure projects, provide Level 3/4 support, ensure security and compliance (CMMC/NIST/CIS/FIPS), mentor engineers, drive automation and standards, and participate in incident response and audits.

Manage technology solutions, oversee cross-functional teams, develop data governance policies, and ensure effective communication between stakeholders and IT.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

The role involves developing, testing, and maintaining computer programs, supporting complex analyses, managing development efforts, and ensuring alignment with organizational methodologies.

The Test Manager designs and executes comprehensive testing processes, manages testing events, oversees engineering activities, ensures effective schedule and resource allocation, and maintains quality assurance for large-scale systems integration.

Owns the company-wide IT and cybersecurity program, including SOC 2 compliance, cloud security, penetration-test remediation, business continuity testing, endpoint management, access controls, onboarding and offboarding, AI security governance, vendor reviews, security training, incident response, and employee IT support. The role partners with engineering, HR, Finance, leadership, auditors, and healthcare customers while managing security across AWS, Heroku, Cloudflare, Google Workspace, GitHub, and related tools.

Provides remote user and systems support across Microsoft 365 and business platforms. Responsibilities include troubleshooting hardware, software, access, permissions, and connectivity issues; managing accounts, assets, licenses, and documentation; coordinating escalations; testing system changes; supporting cybersecurity and privacy controls; and identifying recurring issues and workflow improvements.

Serve as senior network administrator and alternate team lead for Army enterprise networks. Provide administration, monitoring, configuration, troubleshooting, incident response, boundary protection, and automation improvements for routers, firewalls, load balancers, and JRSS in a 24/7 mission environment. Mentor junior staff, maintain technical documentation, ensure compliance with DISA STIGs/RMF/ACAS, and collaborate with mission partners.

Manage ERP and subsidy management projects, oversee risks, issues, project charters, stakeholder engagement, and release cycles (semi-annual Workday releases). Ensure compliance with SOX/SDLC controls and coordinate with Agile Delivery Leads across Scrum and Kanban teams.

Provide first-line end-user technical support for hardware, software, and collaboration tools in a hybrid environment. Troubleshoot Microsoft 365 apps, manage user provisioning and licenses in Entra and Defender, support onboarding/offboarding, maintain IT documentation, assist with onsite workstation and conference room setups, coordinate with vendors, monitor support queues, and deliver user training for productivity tools.

Manage multiple public-sector IT infrastructure projects end-to-end, ensuring on-time, on-budget delivery. Lead stakeholders, vendors, and internal teams; build schedules, manage risks, finances, QA, and client communications for networking, wireless, and unified communications engagements.

Design, develop, and maintain high-performance Scala/Java server-side applications and RESTful APIs. Work on distributed systems, ensure data integrity and security, write unit tests, optimize performance, participate in design reviews, and mentor junior engineers while supporting CMS mission requirements.

Lead and scale IT operations: hands-on help desk triage, account and endpoint management, onboarding/offboarding, vendor and budget ownership, FinOps pipeline design, security and backup/DR, workflow automations, and mentoring a small IT team while building processes and automations to reduce manual effort.

Lead assessment and remediation of IT security risks across network, systems, and applications. Perform vulnerability assessments, manage IDS/IPS, coordinate remediation with IT and vendors, develop policies and training, support audits (SOX/PCI/HIPAA), and report findings to stakeholders while mentoring teams and guiding security projects.

Lead Fabric's security program and corporate IT operations, including identity, endpoint, cloud, application, and vendor security. Hire and manage a small team, run incident response, handle customer security questionnaires, partner on SOC2/HITRUST/HIPAA control implementation, and set practical security policy while remaining hands-on in operations and tooling.

Own and operate the organisation's accounts, access, and cloud subscriptions; set practical security standards; identify and remediate risks hands-on; manage onboarding/offboarding access across core platforms; partner with engineers and researchers to ensure secure, usable controls.

Lead end-to-end IT risk-based audits, test ITGCs and key IT risks, manage continuous audit testing, support external audits, advise on new technologies (cloud, AI, cybersecurity), communicate findings to leadership, and lead team development and advisory projects across the enterprise.

Develop, implement, and maintain security policies and controls mapped to NIST CSF; manage policy and compliance workflows in ServiceNow IRM; perform risk assessments and gap analyses; support audit readiness and vendor assessments; produce dashboards and reports; lead security awareness and AI governance training; mentor junior analysts; collaborate with IT, risk, compliance, and business teams to drive remediation and policy adoption.

Manage and execute RCA's cybersecurity program: lead audits and vendor risk assessments, run security awareness/phishing programs, oversee vulnerability remediation and MDM, ensure HIPAA/HITECH/NIST compliance, build security reporting, and coordinate incident response and tabletop exercises.

Lead enterprise cybersecurity and IT operations for a HIPAA-regulated healthcare company: build and mature security programs, manage IAM/endpoint/cloud security, drive vulnerability management and incident response, ensure compliance (HIPAA/HITECH), oversee IT operations and vendor risk, and mentor a technical team while partnering with cross-functional leadership.

Support ATO documentation and assessment for a cloud-based federal courts modernization program. Coordinate with security, engineering, and PM teams; create Visio diagrams; monitor, test, and troubleshoot IA issues; analyze CND/SIEM logs; assess configurations; implement enterprise security policies and procedures; manage vulnerability tracking and incident documentation; provide AWS cloud security expertise and ensure compliance with NIST, FedRAMP, CIS, and ISO 27001.

Engineer and automate DevSecOps security workflows for a continuous ATO pipeline on AWS GovCloud. Integrate and automate security tooling (scans, triage, evidence, continuous monitoring), implement IaC scanning, perform cloud inventory and drift detection, mentor engineers, and produce compliance and ATO artifacts mapped to NIST 800-53/800-171.