Top Remote Customer Success & Experience Jobs in Orlando, FL

The Senior Account Executive leads PR programs, manages client communications, develops media relations, and mentors junior staff in a B2B technology environment.

As an Engagement Manager, you'll manage key enterprise customer relationships in aviation and energy, ensuring successful implementation of SAF programs and ongoing customer success.

Rotational internship across Customer Support, Product Management, and Customer Success. Provide technical support, manage incidents, improve incident intake and workflows, test support processes, use AI tools and automation, support account management tasks, gather end-user requirements for data pipelines and reporting, analyze source data for quality issues, and create technical documentation.

Handle bilingual communications for pre-settlement funding, coordinate with clients and attorneys, assess funding eligibility, and maintain records.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

The SSDI Case Manager will oversee a caseload of 250-300 disability cases, communicating with claimants and collaborating with SSA/DDS to resolve issues.

Owns the full client relationship lifecycle for a strategically significant technology account. Responsibilities include coordinating service delivery, projects, finance, procurement, proposals, executive reviews, risk tracking, incident communications, technology roadmaps, and account growth. The role requires proactive stakeholder management, project oversight, executive communication, and sufficient technical knowledge to align managed services with client business goals.

The TCRA Scholarship Program prepares individuals for careers as digital court reporters, providing courses, mentorship, and career placement services. Candidates must meet specific qualifications and commit to part-time employment objectives.

Participants will record 1,000 short ASL and BASL videos from home, adhering to setup instructions and project timelines while uploading completed videos.

The Chat/Phone Support Specialist provides customer support via chat and phone, ensuring quality service and maintaining accurate records while multitasking in a dynamic environment.