Top Remote Customer Success & Experience Jobs in Orlando, FL

As a Response Associate, you'll handle inbound calls for roadside emergencies, provide support, dispatch service providers, and ensure customer safety and satisfaction.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensuring value realization while minimizing churn. This role partners with sales, delivers tailored proposals, conducts business value analyses, and supports renewals, contributing to customer success in a complex enterprise environment.

The Corporate Sales Engineer drives customer understanding of cybersecurity solutions, articulates security challenges, and manages pre-sales and post-sales activities. This role involves collaboration with various teams and leading presentations.

The Software Customer Service Manager oversees customer service contracts for CommandCenter Software, ensuring service quality and effective collaboration with teams to resolve issues and optimize customer satisfaction.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

The Strategic Account Executive manages client relationships, oversees contract renewals and up-selling, and coordinates service delivery for a book of business. This role requires effective client communication and collaboration with internal teams to ensure client satisfaction and project completion.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.

The role involves designing and optimizing behavior-based campaigns using Gainsight, analyzing customer data, collaborating across teams, and reporting on campaign performance to enhance customer engagement and retention.

As a Collections Representative, you will handle inbound and outbound calls with customers regarding overdue accounts, negotiate payment arrangements, and resolve concerns while maintaining professionalism and empathy.

As a Campus Intern, serve as a liaison between CDW and your University, enhance the student technology experience, and participate in ongoing training while balancing academic commitments.