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Top Remote Customer Success & Experience Jobs in Orlando, FL

YesterdaySaved
Easy Apply
Remote or Hybrid
Florida, USA
Easy Apply
16-16 Hourly
Junior
16-16 Hourly
Junior
Automotive • Big Data • Insurance • Software • Transportation
As a Response Associate, you'll handle inbound calls for roadside emergencies, provide support, dispatch service providers, and ensure customer safety and satisfaction.
Top Skills: Dispatch SoftwareDocsGoogle Workspace (GmailSheets)Web-Based Systems
Reposted YesterdaySaved
Remote or Hybrid
USA
155K-240K Annually
Senior level
155K-240K Annually
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Sr. Manager, Services Communications leads communication strategies for cybersecurity incident responses, collaborating with teams and advising customers on messaging and disclosures.
6 Days AgoSaved
Remote or Hybrid
Florida, USA
90K-100K Annually
Mid level
90K-100K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Software Customer Service Manager oversees customer service contracts for CommandCenter Software, ensuring service quality and effective collaboration with teams to resolve issues and optimize customer satisfaction.
Top Skills: Commandcenter SoftwareMobile Video Deployment
Reposted 11 Days AgoSaved
Remote or Hybrid
8 Locations
58K-72K Annually
Senior level
58K-72K Annually
Senior level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.
Top Skills: AmadeusGdsSabre
16 Days AgoSaved
In-Office or Remote
Orlando, FL, USA
92K-164K Annually
Mid level
92K-164K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Strategic Account Executive manages client relationships, oversees contract renewals and up-selling, and coordinates service delivery for a book of business. This role requires effective client communication and collaboration with internal teams to ensure client satisfaction and project completion.
Top Skills: Pbm Industry
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Reposted 18 Days AgoSaved
Easy Apply
Remote or Hybrid
5 Locations
Easy Apply
104K-204K Annually
Senior level
104K-204K Annually
Senior level
Big Data • Cloud • Software • Database
This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.
Top Skills: Api ManagementC#C/C++Cloud StorageJavaKafkaNode.jsPythonServerlessSparkSQLStreaming
Reposted 15 Days AgoSaved
Remote or Hybrid
2 Locations
120K-190K Annually
Mid level
120K-190K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The Medical Science Liaison will support Tempus by educating healthcare professionals on oncology products and gathering insights for future developments, focusing on molecular oncology and genomic profiling.
Top Skills: AICapCliaGenomic ProfilingLdtMolecular Oncology
23 Days AgoSaved
In-Office or Remote
Orlando, FL, USA
Mid level
Mid level
Edtech • Healthtech • HR Tech • Information Technology • Professional Services • Software • Telehealth
The role involves designing and optimizing behavior-based campaigns using Gainsight, analyzing customer data, collaborating across teams, and reporting on campaign performance to enhance customer engagement and retention.
Top Skills: ExcelGainsightPower BISalesforceSQLTableau
2 Hours AgoSaved
Remote or Hybrid
USA
104K-130K Annually
Senior level
104K-130K Annually
Senior level
Edtech • Information Technology • Software
The Customer Success Manager will engage and retain customers, drive renewals, and interpret data to enhance client experiences and mitigate risks throughout the customer lifecycle.
Top Skills: GainsightSalesforce
Reposted 4 Hours AgoSaved
Remote
2 Locations
108K-196K Annually
Senior level
108K-196K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
Lead and develop a team of Technical Support Specialists, driving AI initiatives and supporting operations that connect to business outcomes, while ensuring high customer experience and team performance.
Top Skills: AIAutomation ToolsSaaS
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