Top Remote Operations & Support Jobs in Orlando, FL

Supports project managers, engineers, and technicians with purchase requisitions, equipment orders, change orders, RMAs, accounts payable coordination, supplier communication, EHS compliance, shipment tracking, and workflow improvement. The role also helps test Kissflow processes and trains project managers on updated procedures.

Reviews and files legal documents through online platforms and internal systems. Investigates discrepancies, completes data-entry tasks accurately, participates in training, collaborates with e-filing teams, and supports assigned projects. The role requires strong attention to detail, repetitive-task accuracy, English proficiency, basic Microsoft Office skills, and typing speed of 50–60 words per minute.

Provides technical application support for NorthStar web platforms by investigating customer tickets, troubleshooting web, API, and server issues, analyzing configurations, logs, database queries, and code, and tracking issues through resolution or escalation. The role documents root causes and solutions, contributes to knowledge bases, communicates technical findings to clients, and collaborates with engineering and product teams. It requires utility industry experience, strong problem-solving skills, and availability for the specified Eastern Time schedule.

Reviews and quality-checks curriculum materials for accuracy, standards alignment, instructional quality, consistency, and completeness. Provides actionable feedback to curriculum developers and stakeholders, identifies content gaps and inconsistencies, verifies assessments and learning activities, documents findings, and tracks revisions through completion. Participates in curriculum review committees and quality assurance processes. This is a virtual, temporary full-time contractor role requiring Florida residency and a Florida Educational Media Specialist certificate.

Supports the COO across legal and compliance research, contract drafting, process design, documentation, automation, reporting, analysis, and cross-functional project management. The role owns ambiguous business problems through implementation, develops repeatable processes, supports integration across brands, drives adoption, and transitions completed work to appropriate long-term owners.

Respond to inbound inquiries from shareholders, brokers, and dealers while delivering accurate, high-quality customer service. Responsibilities include issue resolution, operational support, mentoring and training new employees, service-level reporting, client onboarding, documentation, compliance, quality assurance, and process improvement. The role requires strong communication, problem-solving, multitasking, computer proficiency, and at least one year of customer service experience in retail, banking, or financial services.

Serves as the primary contact for clients through phone, email, SMS, HubSpot, webinars, and events. Responsibilities include onboarding, proactive outreach, customer support, account maintenance, payment and collections follow-up, event assistance, and relationship building. The role requires presenting to groups, resolving issues, maintaining accurate CRM records, improving customer processes, and traveling domestically and internationally approximately quarterly, including occasional evenings and weekends.

Manages lost-time workers’ compensation claims from assignment through resolution. Responsibilities include investigating coverage and liability, evaluating exposure, maintaining reserves, coordinating litigation and medical activity, negotiating settlements, processing payments, documenting claims, and communicating with employers, claimants, attorneys, providers, and clients. The role requires workers’ compensation claims experience, knowledge of applicable state statutes, strong analytical and communication skills, and on-site collaboration.

Leads an enrollment portfolio by setting strategy, managing budgets and resources, forecasting performance, and driving continuous improvement. Oversees Enrollment Managers and their teams, establishes performance and compliance standards, develops talent, and addresses performance gaps. Partners with Marketing, Operations, Program Success, and university stakeholders to improve student progression, experience, and enrollment outcomes. Uses CRM data, reporting, quality insights, and market trends to guide decisions and supports implementation of new programs, processes, and tools.

Leads enterprise business process optimization and transformation across transactional and corporate functions. Maps and analyzes processes using process and task mining, redesigns workflows around Eaton standards, and applies automation, AI, and analytics. Builds stakeholder coalitions, secures funding, drives implementation through adoption, and measures results. Develops pilots at Boyd Thermal, documents proven practices, and scales successful capabilities across Eaton. The role requires strong Lean Six Sigma expertise, executive influence, hands-on execution, and up to 30% travel.