Top Remote Operations & Support Jobs in Orlando, FL

Provide remote executive support including calendar and travel management, call/email screening, briefing prep, vendor and project deadline tracking, document preparation, CRM data entry, and ad hoc administrative tasks.

Leads resolution of complex and escalated hardware, software, and mobility issues. Performs root cause analysis, identifies service improvements, mentors service desk analysts, maintains troubleshooting documentation, supports onboarding and training, ensures ITSM compliance, and coordinates with infrastructure and application teams on recurring incidents and remediation.

Executive operating leader responsible for scaling a national commercial HVACR field-service platform. Owns service execution, technician capacity, productivity, P&L performance, customer SLAs, data-driven operating rhythms, leadership development, acquisitions, and operational integration. The role requires improving utilization, routing, dispatch, field economics, billing velocity, customer experience, and organizational accountability while building a repeatable operating model across geographically distributed teams.

Supports project managers, engineers, and technicians with purchase requisitions, equipment orders, change orders, RMAs, accounts payable coordination, supplier communication, EHS compliance, shipment tracking, and workflow improvement. The role also helps test Kissflow processes and trains project managers on updated procedures.

Deploys software upgrades, migrates legacy databases, and supports customer server environments. Troubleshoots application, hardware, networking, and third-party component issues across Windows and Linux systems. Provides technical customer support, meets service-level agreements, executes scripts, collaborates with internal teams, and drives issues through resolution while maintaining customer satisfaction.

Reviews and files legal documents through online platforms and internal systems. Investigates discrepancies, completes data-entry tasks accurately, participates in training, collaborates with e-filing teams, and supports assigned projects. The role requires strong attention to detail, repetitive-task accuracy, English proficiency, basic Microsoft Office skills, and typing speed of 50–60 words per minute.

Provides technical application support for NorthStar web platforms by investigating customer tickets, troubleshooting web, API, and server issues, analyzing configurations, logs, database queries, and code, and tracking issues through resolution or escalation. The role documents root causes and solutions, contributes to knowledge bases, communicates technical findings to clients, and collaborates with engineering and product teams. It requires utility industry experience, strong problem-solving skills, and availability for the specified Eastern Time schedule.

Supports global supply chain and sales teams by improving processes, automating repetitive workflows, reconciling data, and enhancing reporting. Develops and maintains Excel VBA tools, builds one-touch automation solutions, validates datasets, gathers requirements, tests and rolls out tools, documents processes, trains users, and resolves issues. The role also supports customer communications, continuous improvement, Power BI reporting, and AI-enabled development and analysis.

Reviews and quality-checks curriculum materials for accuracy, standards alignment, instructional quality, consistency, and completeness. Provides actionable feedback to curriculum developers and stakeholders, identifies content gaps and inconsistencies, verifies assessments and learning activities, documents findings, and tracks revisions through completion. Participates in curriculum review committees and quality assurance processes. This is a virtual, temporary full-time contractor role requiring Florida residency and a Florida Educational Media Specialist certificate.

Supports the COO across legal and compliance research, contract drafting, process design, documentation, automation, reporting, analysis, and cross-functional project management. The role owns ambiguous business problems through implementation, develops repeatable processes, supports integration across brands, drives adoption, and transitions completed work to appropriate long-term owners.

Respond to inbound inquiries from shareholders, brokers, and dealers while delivering accurate, high-quality customer service. Responsibilities include issue resolution, operational support, mentoring and training new employees, service-level reporting, client onboarding, documentation, compliance, quality assurance, and process improvement. The role requires strong communication, problem-solving, multitasking, computer proficiency, and at least one year of customer service experience in retail, banking, or financial services.