Top Remote Entry Level IT Jobs

Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.

Entry-level data center field service engineer providing remote technical support: investigate, diagnose, and resolve incidents using service assurance tools; perform maintenance; maintain configurations and records; update knowledge articles; escalate and coordinate repairs; ensure SLA compliance and communicate with clients, vendors, carriers, and colleagues.

Provide entry-level remote technical support for data center clients: diagnose and resolve incidents, monitor SLAs, perform maintenance, update knowledge articles, coordinate repairs and escalate when needed while keeping accurate configuration and ticket records.

Serve as first point of contact for software-related questions and help desk tickets, troubleshoot and document issues in the CRM, escalate complex problems, prepare support reports, liaise with sales on promotional materials, and collaborate with management to ensure product direction.

Provide remote inbound technical support via phone, chat, email and tickets. Troubleshoot software issues, document and escalate cases, guide clients through resolutions, submit product change requests, and assist team members while following CDK processes and training.

Provide real-time technical support via live chat and inbound/outbound calls: troubleshoot product issues, document interactions in CRM, escalate when needed, meet KPIs, and collaborate with cross-functional teams.

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.

Provide technical support for a developer-focused docs platform: respond to customer inquiries, debug issues in GitHub repos, MDX/Markdown files and deployment tools, resolve most tickets independently, improve internal tooling and processes, and collaborate with the support lead to scale support operations.

Provide first-line support for customers and internal staff: triage and resolve issues, reproduce and document product bugs, perform straightforward fixes, manage accounts/access, track tickets to resolution, maintain help docs, and collaborate with engineers to reduce repeat tickets.

Provide on-site classroom and student support at Camp Kinser, Futenma, and Camp Courtney. Set up and secure buildings and live-streaming equipment, perform first-level technical troubleshooting, maintain equipment inventory, assist staff/faculty and students (including proctoring and printing), update office/class materials, report incidents, and perform other duties as assigned. Maintain cleanliness and enforce building rules.

Provide timely phone and written technical support for an autonomous endpoint management platform: troubleshoot and reproduce issues, follow up with customers, build internal knowledge articles, escalate confirmed problems, and participate in customer meetings to ensure product functionality.