Top Remote Entry Level IT Jobs

Monitors managed-services technologies, provides tier-1 customer and help-desk support, investigates incidents, documents issues, escalates problems, analyzes operational data, and improves support processes. The role requires collaboration with customers, suppliers, engineers, and internal teams while meeting service-level and security requirements. Work occurs within a 24/7 operation and includes overnight shifts, weekends, holidays, and possible overtime.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Provides advanced technical support for GitLab deployments serving U.S. government customers in secure, air-gapped, and regulated environments. Investigates Linux, application, infrastructure, and code issues; analyzes logs and performance; develops troubleshooting tools and documentation; partners with Engineering and Product; participates in on-call rotations, customer support, hiring, and process improvement.

Provides on-site IT support for project offices and personnel, including hardware, software, networking, devices, Microsoft 365, and enterprise systems. Sets up infrastructure, provisions user accounts, troubleshoots technical issues, maintains asset and licensing records, coordinates vendors, documents procedures, and supports cybersecurity and policy compliance. The role also assists with office launches, escalates complex issues, and may travel occasionally between project locations.

The Cloud Support Specialist role supports cloud-based information technology operations for government missions. The posting provides limited details about specific responsibilities or qualifications, but requires a Secret clearance and up to 10% local travel. The position is full-time and includes competitive compensation, benefits, professional development, and flexible time off.

Provides on-site IT support for project offices and personnel, including hardware, software, networking, devices, Microsoft 365, account provisioning, and enterprise systems. Sets up new offices, troubleshoots user issues, maintains asset and licensing records, coordinates vendors, supports security compliance, documents procedures, and escalates complex problems. The role is based in the United States and may involve occasional travel between project locations.

Provides onsite help desk and account administration support, including application and network access assignments, password resets, account deletion and disabling, privileged access management, and account cleanup. Supports users through phone, messaging, and in-person interactions. Assists with endpoint deployment, new device configuration and delivery, e-recycling preparation, and ITSM operations.

Administer and support the FAMIS 360 CMMS, including system configuration, user security, data loading, property settings, modules, pick lists, and account changes. Serve as the primary support contact, resolve system-generated requests, coordinate with IT on issues and enhancements, manage user access and compliance processes, and provide or coordinate user training. Collaborate with account teams during implementation and maintain integrated systems and facilities-management data.

Own technical support and customer onboarding for an AI-powered B2B SaaS platform. Troubleshoot Mac and Windows environments, SSO and identity providers, MDM, VPNs, desktop applications, CRM integrations, and user permissions. Lead customer IT meetings, resolve or validate issues, document bugs for R&D, train users, and manage onboarding follow-ups through go-live.