Top Remote Entry Level IT Jobs

Provide technical support, onboarding, lifecycle management, upgrades, integrations, migrations, and incident resolution for clinical applications and supporting infrastructure. Collaborate with clinical stakeholders, vendors, and IT teams to ensure reliable, secure, and compliant systems, assist with requirements, testing, documentation, and continuous improvement across clinical technology platforms.

Provide technical support for client infrastructure (servers, workstations, network devices, storage), manage and close tickets per SLAs using ConnectWise, perform deployments/imaging and device configuration, maintain SOPs, participate in after-hours on-call rotation, and communicate status with clients and team members.

Support configuration, delivery, and integrity of proctored exams and related systems. Manage exam lifecycles, incidents, reporting, integrations (APIs/SSO), and provide tiered technical support. Contribute to content, psychometric analysis, and AI-assisted initiatives while maintaining documentation, access controls, and audit trails.

Support jury research, mock trials, and focus groups by configuring and operating trial presentation and data-collection technology, managing AV logistics, capturing and editing video, building OnCue databases, troubleshooting live presentations, and coordinating with research and litigation teams. Frequent travel (40-50%) for on-site sessions required.

Early-career TechOps role: build dashboards/alerts, script repetitive ticket steps, participate in RCAs, log user pain points and propose fixes, create a lightweight agent (e.g., Telegram bot) with reusable skills, optimize incident-management workflows, and write actionable runbooks to improve support-driven user experience.

Administer and maintain webMethods middleware: install/configure webMethods products, manage servers and Linux infrastructure, support applications, handle security, user management, and certificate renewals.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide phone and email technical support for Sideline and Focus products: troubleshoot issues, guide users on best practices, use CRM and softphone to manage interactions, and deliver empathetic, timely solutions in-game, pre-game, and post-game.