Top Remote Entry Level IT Jobs

Manage day-to-day IT for a remote-first startup, including onboarding and offboarding, device and account administration, employee troubleshooting, IT documentation, vendor coordination, endpoint security, DNS, MDM, patching, and compliance support. The role also contributes to IT projects such as MDM migration, tooling rollouts, vendor evaluation, and security improvements. This is a part-time engagement of approximately 8–10 hours weekly with occasional onsite support preferred in the San Francisco Bay Area.

Manages a service desk team, overseeing workload, priorities, service levels, customer inquiries, escalations, training, performance meetings, and procedure documentation. The role ensures prompt, professional, high-quality customer support while maintaining effective team operations and addressing employee development needs.

Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.

Provides first-level IT support, hardware troubleshooting, equipment provisioning, asset lifecycle management, inventory reconciliation, shipping, and deployment assistance. Maintains accurate records in IT asset management, CMDB, and service management systems; troubleshoots Windows, Microsoft 365, peripherals, and basic network issues; documents resolutions and escalates complex incidents. Delivers responsive customer service while managing equipment returns, repairs, replacements, redeployments, and retirements.

Own customer infrastructure support tickets from initial response through resolution while meeting SLAs. Diagnose Linux-based GPU cluster issues, troubleshoot access, storage, networking, containers, drivers, billing, and account problems, and coordinate escalations. Execute and improve runbooks, document solutions, maintain customer and internal documentation, communicate clearly under pressure, and participate in on-call coverage across time zones.

Administer and optimize the Filevine legal technology platform for client law firms. Advise on configurations and workflows, troubleshoot technical issues, manage feature rollouts, support onboarding and offboarding, audit business processes, and drive platform adoption. The role also includes creating documentation, training users, providing technical support, managing integrations and automation, and leading cross-functional initiatives during Eastern Time Zone hours.

Provide advanced technical support for Azure-hosted applications and customer environments. Troubleshoot database refreshes, upgrades, application errors, batch processing issues, and performance degradation across test and production systems. Collaborate with hosting and infrastructure teams, analyze recurring incidents, recommend long-term solutions, document resolutions, and contribute to knowledge-base content. The role requires customer-facing communication, independent remote work, and coordination across UK and US teams.

Provides first-level technical support through phone, email, chat, ticketing, and remote assistance. Troubleshoots Windows, Microsoft 365, authentication, endpoint, VPN, account, and access issues; manages incidents and service requests against SLAs; documents resolutions; escalates complex problems; administers Active Directory; supports onboarding, hardware setup, software installation, and provisioning; and collaborates with infrastructure, application, networking, and security teams.

Provide on-site data centre remote support by diagnosing and resolving incidents, monitoring SLAs, using service assurance and ticketing tools, maintaining configuration items, coordinating repairs and escalations, and collaborating with clients, vendors and carriers to restore service.

Provides on-site IT support for employees and manufacturing operations. Responsibilities include troubleshooting Windows hardware, software, applications, laptops, printers, scanners, conference room systems, Teams phones, and network connectivity. The role deploys and images devices, performs hardware repairs, manages Active Directory tasks, resolves incidents within SLAs, supports account access, and maintains accurate tickets and technical documentation.