Top Remote Entry Level IT Jobs

Provide on-site IT and AV support, manage device lifecycle, handle inbound end-user requests, run onboarding calls, contribute to Tech Ops projects, build automations/Slack bots, and maintain internal IT documentation.

Provides remote technical support to users, troubleshoots incidents, manages Joiners, Movers, and Leavers access changes, provisions and de-provisions accounts, maintains documentation, supports hardware and assets, and follows ITIL processes, policies, and SLAs while delivering strong customer service.

Provide onsite network and server support: monitor, troubleshoot and maintain network infrastructure; configure devices and manage firewall/IDS; administer Windows Server (AD, GPO, patching) and Red Hat Enterprise Linux 9.x (hardening, patch management, performance monitoring).

Provide second-level integration support for partners during night shifts: monitor systems, analyze and troubleshoot integration issues, perform protocol testing, and deliver excellent customer service.

Early-career TechOps role: build dashboards/alerts, script repetitive ticket steps, participate in RCAs, log user pain points and propose fixes, create a lightweight agent (e.g., Telegram bot) with reusable skills, optimize incident-management workflows, and write actionable runbooks to improve support-driven user experience.

Provide mainframe operations and application support across IBM and Unisys environments (OS2200, z/OS, z/VM). Monitor and troubleshoot batch jobs, scheduling (OpCon/BMC), tape systems, and incidents using ITSM tools, perform IPLs, change management, RCA, and coordinate with government and customer personnel. Work 3rd shift and follow DISA processes and SLAs.

Provide Tier‑1 support for Warfighting Acquisition University's online learning ecosystem: handle calls, emails, and tickets; resolve account, login, enrollment, and navigation issues; record interactions in a ticketing system; follow up to resolution; and maintain professional, empathetic communication.

Provide level 1 technical support for Clubessential websites: troubleshoot front-end layout, styling, content, navigation, permissions, integrations; use HTML/CSS and basic SQL/reporting to investigate data issues; communicate solutions via phone/email/chat; document work in CRM; escalate to higher-level teams when needed; maintain product knowledge.

Provide technical and operational training for Garland product lines to Factory Authorized Service technicians and internal staff. Develop curricula, presentations, exams, and training materials; deliver classroom and field instruction on safety, installation, programming, maintenance, and repair; assess and update training effectiveness and documentation; support escalations and coordinate field class logistics.

Provide technical support for employees across ChromeOS and MacOS; administer and maintain core SaaS tools (Google Workspace, Jamf, Slack, Atlassian); maintain in-office AV, networking, and peripherals; triage and resolve helpdesk tickets, improve IT processes, document knowledge base articles, and collaborate with cross-functional teams to keep the digital workplace secure and user-friendly.