Top Remote Entry Level IT Jobs

Provide on-site data centre remote support by diagnosing and resolving incidents, monitoring SLAs, using service assurance and ticketing tools, maintaining configuration items, coordinating repairs and escalations, and collaborating with clients, vendors and carriers to restore service.

Provides on-site IT support for employees and manufacturing operations. Responsibilities include troubleshooting Windows hardware, software, applications, laptops, printers, scanners, conference room systems, Teams phones, and network connectivity. The role deploys and images devices, performs hardware repairs, manages Active Directory tasks, resolves incidents within SLAs, supports account access, and maintains accurate tickets and technical documentation.

Provide on-site IT and AV support, manage device lifecycle, handle inbound end-user requests, run onboarding calls, contribute to Tech Ops projects, build automations/Slack bots, and maintain internal IT documentation.

Provides remote technical support to users, troubleshoots incidents, manages Joiners, Movers, and Leavers access changes, provisions and de-provisions accounts, maintains documentation, supports hardware and assets, and follows ITIL processes, policies, and SLAs while delivering strong customer service.

Provide onsite network and server support: monitor, troubleshoot and maintain network infrastructure; configure devices and manage firewall/IDS; administer Windows Server (AD, GPO, patching) and Red Hat Enterprise Linux 9.x (hardening, patch management, performance monitoring).

Provide second-level integration support for partners during night shifts: monitor systems, analyze and troubleshoot integration issues, perform protocol testing, and deliver excellent customer service.

Early-career TechOps role: build dashboards/alerts, script repetitive ticket steps, participate in RCAs, log user pain points and propose fixes, create a lightweight agent (e.g., Telegram bot) with reusable skills, optimize incident-management workflows, and write actionable runbooks to improve support-driven user experience.

Provide mainframe operations and application support across IBM and Unisys environments (OS2200, z/OS, z/VM). Monitor and troubleshoot batch jobs, scheduling (OpCon/BMC), tape systems, and incidents using ITSM tools, perform IPLs, change management, RCA, and coordinate with government and customer personnel. Work 3rd shift and follow DISA processes and SLAs.

Provide Tier‑1 support for Warfighting Acquisition University's online learning ecosystem: handle calls, emails, and tickets; resolve account, login, enrollment, and navigation issues; record interactions in a ticketing system; follow up to resolution; and maintain professional, empathetic communication.

Provide level 1 technical support for Clubessential websites: troubleshoot front-end layout, styling, content, navigation, permissions, integrations; use HTML/CSS and basic SQL/reporting to investigate data issues; communicate solutions via phone/email/chat; document work in CRM; escalate to higher-level teams when needed; maintain product knowledge.