Top Remote Entry Level IT Jobs

Provides overnight technical monitoring and Tier 1 support for managed services customers. Responsibilities include monitoring applications, responding to incidents, documenting tickets, troubleshooting issues, escalating appropriately, reviewing operational reports, identifying trends, supporting process improvements, coordinating with customers and vendors, and maintaining SLA and security requirements. The role requires shift flexibility across a 24/7 operation, including weekends, holidays, and overtime.

Leads high-urgency incident response from detection through resolution, coordinating engineers and stakeholders, managing response bridges, communicating business impact, documenting timelines, supporting post-incident reviews, analyzing incident trends, and improving response processes and reporting. Participates in an after-hours on-call rotation.

Provide advanced technical support for GitLab deployments in secure U.S. government environments. Investigate logs, system performance, application behavior, and code paths using Linux and GitLab internals; reproduce defects, recommend mitigations, and collaborate with Product, Engineering, and Infrastructure teams. Create documentation, improve support tools and workflows, participate in on-call rotations, and support hiring activities. The role is fully remote but requires U.S. citizenship and work eligibility for federal environments.

Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.

Provides frontline technical support for HealthSnap employees, troubleshooting MacBooks, PCs, software, network connectivity, audio issues, Salesforce, and Jira. The role delivers remote assistance, user training, documentation, knowledge-base content, and issue escalation while maintaining a customer-focused service experience.

Provides first-line technical support to Ferguson associates through phone, chat, and self-service channels. Responsibilities include troubleshooting end-user issues, documenting incidents in ticketing systems, using knowledge bases, resolving requests, escalating complex problems, and maintaining strong customer and IT department relationships. The role requires effective communication, critical thinking, multitasking, and familiarity with applications, systems, and support processes.

Administer workforce tools by managing user accounts, permissions, licenses, onboarding, and offboarding. Track tool adoption, compliance, license utilization, and costs. Create Excel dashboards and recurring management reports, resolve access issues, coordinate with vendors, and identify usage anomalies or underutilized licenses. The role is fully onsite in Gurugram on a 5:00 PM–2:00 AM IST US shift.

Provides Level 2 IT help desk support, troubleshooting technology issues and assisting associates. The posting states that detailed responsibilities are coming soon and provides general information about Rehmann’s culture, benefits, development opportunities, and equal employment practices.

Provides help desk and technical support for Microsoft 365 and SharePoint Online users. Monitors platform health, troubleshoots user and service issues, documents incidents and resolutions, handles access and basic configuration tasks, escalates complex problems, and communicates status to technical and non-technical stakeholders. Requires support for federal government programs and eligibility for IRS staff-like access and Moderate Risk background screening.

Supports enterprise IT operations by preparing devices for deployment, administering Active Directory, troubleshooting endpoint issues, assisting with IT asset management, and supporting outages, preventive maintenance, project deliverables, and compliance requirements.