Top Remote Entry Level IT Jobs

Provides Tier 1 technical support for Google Workspace for Education and related technologies through email, phone, and Google Meet. Responsibilities include ticket triage, troubleshooting, escalation, customer guidance, administrator training, documentation, SLA adherence, and collaboration across teams. The role also requires maintaining certifications, developing technical expertise, monitoring support channels, and contributing to productivity and customer satisfaction goals.

Provides Tier 1 technical support for Google Workspace for Education and related education technologies. Responsibilities include troubleshooting, ticket triage, SLA adherence, customer communication, escalation, administrator training, documentation, and support-process improvement. The role also requires maintaining certifications, monitoring support channels, collaborating across teams, and using AI tools to improve efficiency.

Provides Tier 1 technical support for Google Workspace for Education, Google Cloud, Chrome OS, and related SaaS tools. Responsibilities include troubleshooting customer issues, managing tickets and SLAs, escalating complex problems, training school IT administrators, creating documentation, and maintaining certifications. The role also supports customer satisfaction, team productivity, cross-functional initiatives, and ongoing technology learning.

Lead SEON’s global IT and systems administration function across multiple markets. Own IT service delivery, help desk operations, onboarding and offboarding, device provisioning, SaaS and access management, SLAs, vendor relationships, office infrastructure, documentation, and automation. Build scalable support processes, reduce reactive ticket volume, develop the global IT team, and partner with People, Security, Workplace & Facilities, and the COO on operational continuity.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Provides advanced technical support for GitLab deployments serving U.S. government customers in secure, air-gapped, and regulated environments. Investigates Linux, application, infrastructure, and code issues; analyzes logs and performance; develops troubleshooting tools and documentation; partners with Engineering and Product; participates in on-call rotations, customer support, hiring, and process improvement.

Supports Manhattan Active Omni by troubleshooting user and integration issues, monitoring exceptions, conducting root cause analysis, testing configuration changes and releases, documenting resolutions, and developing user guidance. Collaborates cross-functionally to improve processes, support business initiatives, and enhance customer service. The role also prepares management recaps and continuously expands platform expertise.

Own Tekmetric’s IT function, including systems, endpoints, identity, SaaS, office infrastructure, support, and security. Lead a small team, establish technical direction, automate workflows, manage SSO and device platforms, partner on security operations, support office technology, build scalable controls, and manage the IT budget. The role is hands-on and requires strong technical contribution across automation, infrastructure administration, incident response, and identity management.

Provides Tier 1 and Tier 2 technical support for learner platforms and applications. Troubleshoots issues, responds through phone, email, and Teams, escalates recurring problems, coaches learners, creates asynchronous technology resources, maintains support content, reports data, and contributes to technology and learner-experience projects.

Leads internal IT operations for a distributed workforce, including help desk services, Microsoft 365 administration, identity and access management, endpoint lifecycle, vendors, licensing, business continuity, security operations, compliance controls, and technology projects. Manages a small team and supports secure AI and internal platform adoption. The role owns IT budgets, documentation, infrastructure practices, and controls aligned with ISO 27001, SOC 2, HIPAA, and GDPR.

Provides second-level technical support for customer integrations in the iGaming industry. Responsibilities include analyzing and troubleshooting integration issues, testing integration protocols, monitoring systems, identifying solutions, and delivering customer support during night shifts. The role requires familiarity with APIs, XML, JSON, version control, monitoring tools, and software development lifecycles, with beneficial experience in cloud infrastructure, Kubernetes, QA, DevOps, and software development.