Top Remote Entry Level IT Jobs

Provide in-store technical support for display devices: troubleshoot with remote operations team, check power and connections, reset or replace devices, collect equipment for return, and travel to multiple store locations within a regional area.

Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.

Provide application system analysis and support activities including requirements gathering, configuration, testing, troubleshooting, documentation, training, reporting, and implementation. Track issues and work effort, participate in projects and on-call rotation, develop foundational knowledge of applications and client workflows, and support departmental processes under supervision.

Provide Tier‑1 support for Warfighting Acquisition University's online learning ecosystem: handle calls, emails, and tickets; resolve account, login, enrollment, and navigation issues; record interactions in a ticketing system; follow up to resolution; and maintain professional, empathetic communication.

Provide first-contact Level 1 IT support: triage and resolve tickets, escalate complex issues, provision/retire devices, create accounts, set up new hires, maintain MDM and inventory records, follow runbooks, and perform periodic on-site hardware handling and travel.

Provide level 1 technical support for Clubessential websites: troubleshoot front-end layout, styling, content, navigation, permissions, integrations; use HTML/CSS and basic SQL/reporting to investigate data issues; communicate solutions via phone/email/chat; document work in CRM; escalate to higher-level teams when needed; maintain product knowledge.

Provide technical and operational training for Garland product lines to Factory Authorized Service technicians and internal staff. Develop curricula, presentations, exams, and training materials; deliver classroom and field instruction on safety, installation, programming, maintenance, and repair; assess and update training effectiveness and documentation; support escalations and coordinate field class logistics.

Provide first-line technical support for internal and patient-facing systems (EMR, web/mobile apps, e-commerce, reporting). Troubleshoot, document, escalate to developers, manage tickets, assist onboarding, and maintain patient-focused communication while ensuring system reliability and HIPAA-compliant handling of data.

Provide remote-first technical support for employees across ChromeOS and MacOS. Administer and maintain SaaS tools (Google Workspace, Jamf, Slack, Atlassian), manage in-office AV, networking, and peripherals, improve IT processes and knowledge base, collaborate cross-functionally, and ensure a secure, user-friendly digital environment. Support hours align to 9am-5pm Pacific, with occasional travel.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.