Top Remote Customer Success Jobs in New York City, NY
As a Customer Success Manager, you'll build and manage relationships with clients, utilize data analytics to enhance product recommendations, and ensure client accounts are optimized for success. You'll also create and manage performance dashboards tailored to client needs and support ongoing development requests.
The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.
The Customer Success Specialist will focus on retaining customers by providing excellent support, tracking key metrics, conducting onboarding, and ensuring customer satisfaction through regular check-ins and proactive engagement. They will collaborate with various teams to integrate customer feedback and improve the platform.
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Socium Media is a performance marketing agency seeking exceptional talent to join their team. The agency focuses on helping brands grow their business and recognizes the importance of employee well-being. They offer various benefits, including unlimited PTO, healthcare coverage, and a 401(k) plan. The job encourages applicants who may not meet all criteria but are excited about the opportunity.
The Billing Specialist will handle account collections, interact with customers regarding credit and payment issues, resolve disputes, and provide collaborative support to ensure customer satisfaction. Responsibilities include maintaining communication with corporate and non-corporate accounts and managing past due accounts effectively.
As a Customer Success Senior Manager, you will lead the Customer Success team, manage client relationships, oversee onboarding, implement retention strategies, assess team performance, collaborate across departments, and drive continuous improvement in customer experience.
The Market Outreach Specialist develops awareness and adoption of energy-efficient technologies, manages relationships with contractors, leads outreach tactics to recruit customers and trade allies, and coordinates events while tracking progress against program goals.
The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
The Client Executive will lead sales activities in assigned Enterprise Accounts, focusing on building relationships, developing account plans, and managing complex sales engagements. Responsibilities include identify prospects, increase account value, and collaborate with specialist teams for sales success.
As a Client Support Specialist, you will manage incoming support requests related to life insurance, assist clients in resolving queries, and maintain relationships with brokers. You'll process policy modifications, verify coverage, and work with the development team on product launches.
Top remote Companies in New York City, NY Hiring Customer Success Roles
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