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Top Remote Customer Success Jobs in New York City, NY

874+ Job Results
9 Hours Ago
2 Locations
Remote
Hybrid
350 Employees
Senior level
350 Employees
Senior level
AdTech • eCommerce • Machine Learning • Marketing Tech • Software
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+56 More
6 Days Ago
New York, NY, USA
Remote
Hybrid
3,900 Employees
110K-154K Annually
Senior level
3,900 Employees
110K-154K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
The Learning Management System Specialist oversees the administration and technical management of the Learning Management System, focusing on compliance training. Responsibilities include system management, technical support, compliance course development, documentation maintenance, data analysis, and collaboration with stakeholders to enhance training programs and ensure adherence to regulatory standards.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+60 More
10 Days Ago
Bronx, NY, USA
Remote
Hybrid
9,000 Employees
28K-46K Annually
Entry level
9,000 Employees
28K-46K Annually
Entry level
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
The Retention Specialist is responsible for saving and retaining customers wishing to disconnect or downgrade their services. This role involves utilizing sales skills to meet retention targets, educating customers on product benefits, and addressing inquiries through billing systems. The position requires strong communication skills and an ability to thrive in a fast-paced environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
13 Days Ago
2 Locations
Remote
55 Employees
Entry level
55 Employees
Entry level
Healthtech • Software • Telehealth
The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+38 More
14 Days Ago
New York, NY, USA
Remote
67 Employees
Entry level
67 Employees
Entry level
Artificial Intelligence • Cloud • Enterprise Web • Natural Language Processing • Software • Business Intelligence • Generative AI
The Enterprise Customer Success Manager at Maestro will drive continuous improvement in customer experiences, managing upsells, renewals, or implementations through team collaboration. This role requires deep customer discovery and multi-stakeholder alignment to ensure success in client engagements.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+49 More
16 Days Ago
2 Locations
Remote
Hybrid
53 Employees
175K-215K Annually
Senior level
53 Employees
175K-215K Annually
Senior level
Fintech • Real Estate • Software • PropTech
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
Top Benefits:
401-K
401-K Matching
Company Equity
+24 More
16 Days Ago
2 Locations
Remote
130 Employees
Mid level
130 Employees
Mid level
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+86 More
23 Minutes Ago
United States
Remote
180 Employees
Junior
180 Employees
Junior
Enterprise Web • Mobile • Professional Services • Software
As a Customer Research Advisor at Dscout, you will collaborate with clients to help them design and execute research projects using the Dscout platform. Responsibilities include training clients, offering research design recommendations, and providing ongoing support while advocating for their needs within the company.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
5 Hours Ago
United States
Remote
500 Employees
65K-86K Annually
Mid level
500 Employees
65K-86K Annually
Mid level
Digital Media • eCommerce • Information Technology • Marketing Tech • Retail • Social Media • Analytics
The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+49 More
9 Hours Ago
United States
Remote
364,000 Employees
Senior level
364,000 Employees
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Client Relationship Executive will manage sales pursuits, pipeline, and account management methodology for PwC. Responsibilities include developing sales strategies, supporting business development efforts, creating value propositions, and fostering relationships to drive revenue growth while upholding ethical standards.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
9 Hours Ago
United States
Remote
364,000 Employees
Senior level
364,000 Employees
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Client Relationship Executive will design and implement communication strategies to promote PwC's brand, manage sales pursuits, and coordinate resources to close sales opportunities, while fostering long-term client relationships and identifying market gaps.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
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