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Top Remote Customer Success Jobs in New York City, NY
The Senior Health & Science Specialist will drive disease awareness and increase patient starts for ATTR-CM by engaging with healthcare providers across multiple specialties. Responsibilities include developing territory business plans, utilizing advanced selling techniques, and coordinating with other teams to enhance customer experience while adhering to compliance regulations.
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
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As a Customer Operations Specialist, you'll resolve customer inquiries related to tax credits, educate on tax related concepts, perform data quality tasks, and collaborate with teams to improve product solutions, ensuring small businesses effectively utilize tax credits.
As a Customer Success Manager at Workiva, you will manage the entire customer lifecycle, focusing on maximizing ROI and driving customer adoption of Workiva solutions. You'll develop relationships, ensure customers meet key milestones, advocate for customer feedback, and collaborate with various internal teams to enhance the customer experience.
As a Customer Success Manager at Addition Wealth, you'll manage key customer relationships, lead customer support functions, and build operational tests and processes. The role involves streamlining operations while driving exceptional business results in a fast-paced environment.
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The Customer Success Manager at Arrow is responsible for enhancing customer relationships within the CloudHealth portfolio by driving sales growth, managing new business opportunities, and engaging with partners and existing clients. This role focuses on proactive communication with customers and strategic partners to ensure retention and sales development.
The Tooling and Automation Manager is responsible for enhancing customer support efficiency by optimizing ticketing workflows and managing the CX technology stack. This involves leading integrations, overseeing AI chatbot improvements, and collaborating with vendors and engineering teams to enhance operational performance and customer experiences.
The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.
The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.
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