Top Remote Customer Success Jobs in New York City, NY
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
The Learning Management System Specialist oversees the administration and technical management of the Learning Management System, focusing on compliance training. Responsibilities include system management, technical support, compliance course development, documentation maintenance, data analysis, and collaboration with stakeholders to enhance training programs and ensure adherence to regulatory standards.
The Retention Specialist is responsible for saving and retaining customers wishing to disconnect or downgrade their services. This role involves utilizing sales skills to meet retention targets, educating customers on product benefits, and addressing inquiries through billing systems. The position requires strong communication skills and an ability to thrive in a fast-paced environment.
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The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.
The Enterprise Customer Success Manager at Maestro will drive continuous improvement in customer experiences, managing upsells, renewals, or implementations through team collaboration. This role requires deep customer discovery and multi-stakeholder alignment to ensure success in client engagements.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
As a Customer Research Advisor at Dscout, you will collaborate with clients to help them design and execute research projects using the Dscout platform. Responsibilities include training clients, offering research design recommendations, and providing ongoing support while advocating for their needs within the company.
The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
The Client Relationship Executive will manage sales pursuits, pipeline, and account management methodology for PwC. Responsibilities include developing sales strategies, supporting business development efforts, creating value propositions, and fostering relationships to drive revenue growth while upholding ethical standards.
The Client Relationship Executive will design and implement communication strategies to promote PwC's brand, manage sales pursuits, and coordinate resources to close sales opportunities, while fostering long-term client relationships and identifying market gaps.
Top remote Companies in New York City, NY Hiring Customer Success Roles
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