Top Remote Customer Success Jobs in New York City, NY
As a Senior Technical Account Manager, you will focus on post-sales customer interactions, leading technical onboarding, maintaining key stakeholder relationships, promoting product adoption, and ensuring customer satisfaction. Your responsibilities also include identifying opportunities for upsells and collaborating with product teams to shape future development based on customer needs.
The Customer Success Manager will serve as a trusted advisor to customers, enabling them to use Sourcemap's products to achieve their business objectives. Responsibilities include managing post-sales activity, crafting success plans, facilitating workshops, and leading business reviews. The role focuses on customer relationship management to drive renewals and expansion while collaborating with internal teams.
The Enterprise Customer Success Manager will engage with business and enterprise customers to ensure successful onboarding and drive usage of Box's services. Responsibilities include managing post-sales activities, increasing customer retention, conducting business reviews, and advocating for customer needs internally. This role requires travel up to 40%.
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The Customer Success Lead at Stellar Health is responsible for developing and executing customer success strategies for healthcare clients, managing relationships, analyzing performance data, and driving account growth through upselling. The role requires collaboration with various teams to ensure effective deployment of Stellar's technology and services.
As an Enterprise Technical Support Specialist, you'll serve as a technical expert for enterprise customers, providing troubleshooting support, guiding them through issues, and collaborating with teams to enhance customer experience. You will document interactions in Salesforce and contribute to improving the knowledge base while educating customers on features and best practices.
As a Client Partner, you'll manage the full sales cycle, leveraging your network in influencer marketing to develop strategic relationships. Your role includes driving revenue growth by expanding client accounts and tailoring marketing strategies, while advocating for clients' needs and staying ahead of industry trends.
As a Customer Success Manager at Rinsed, you will onboard, engage, and retain customers while ensuring they receive maximum value from the Rinsed platform. Your responsibilities include executing the customer journey, advising clients on best practices, gathering product feedback, and managing customer support escalations. A focus on building customer relationships and driving product adoption is essential.
The Senior Customer Success Manager will drive positive outcomes for customers by managing their entire journey from onboarding to activation and upsell, ensuring they receive exceptional value and advocating for their needs to product teams. The role emphasizes building long-term partnerships rather than transactional relationships, amid an exciting environment focused on AI applications.
Beacon Digital invites those interested to submit a general interest form for potential future roles. The company emphasizes a collaborative workplace culture and is dedicated to helping B2B companies improve marketing efficiency and lead generation through a broad range of services, including digital marketing strategies, SEO, and email marketing.
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The Senior Associate of Client Success will manage new and existing client accounts, ensuring successful execution of digital campaigns from kickoff to completion. Responsibilities include media planning, client communication, coordination with cross-functional teams, and delivering exceptional client experiences.
Top remote Companies in New York City, NY Hiring Customer Success Roles
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