Top Remote Customer Success Jobs in New York City, NY
As a Bilingual Retention Representative, you will assist members with government health program applications, respond to inquiries, maintain member relationships, and ensure proper documentation. Your goal is to enhance membership retention by providing education and support throughout the recertification process.
The Senior Client Partner will manage the full sales cycle, developing relationships with clients to understand their business goals and drive revenue growth. This role involves strategic account planning, salesmanship, and collaboration with internal teams to ensure high-quality creative output and meet annual revenue targets.
As a Senior Technical Support Engineer at 8x8 Inc., you will serve as the primary contact for customer inquiries, primarily through phone, email, and a ticketing system. You will troubleshoot and resolve issues, escalate priority problems, and maintain accurate records. The role requires knowledge of 8x8 products and excellent communication skills to assist both technical and non-technical customers. Continuous learning and adherence to processes are essential.
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Lead the implementation of the Order Management System for Vichara's investment management clients, overseeing project execution and integration with various platforms, troubleshooting issues, and collaborating with stakeholders for requirements gathering and specifications.
The Podcast Publishing and Programming Specialist at TED will manage podcast publishing processes, optimizing meta information for SEO, scheduling episodes, verifying audio quality, and analyzing performance metrics. This role requires collaboration with various teams and managing relationships with podcast hosts to ensure timely and efficient podcast releases.
The Junior Ad Operations Specialist will support the Ad Ops team in managing and optimizing advertising campaigns for pharmaceutical clients. Responsibilities include setting up campaigns, collaborating with internal teams, reporting metrics, and assisting in CRM data management. Strong analytics and attention to detail are essential.
As a Customer Success Manager at Valdera, you'll advocate for customers, ensuring product adoption and satisfaction through clear communication and relationship building. You'll work with various stakeholders to drive product value, mitigate churn, and facilitate onboarding and renewal processes across a global customer base.
As a Client Support Specialist, you will be the primary contact for clients, providing expert support, addressing their needs, and enhancing their experience with Sportradar's products and services. The role involves handling client communications, problem-solving, and maintaining high customer satisfaction.
The role involves being part of the North America Customer Success Team at SevenRooms, focusing on building relationships with hospitality operators to enhance guest experiences and retention through a comprehensive platform.
The Client Partner will drive growth and expansion efforts for high-growth retail clients by leading account strategy, developing relationships, and managing client satisfaction. Responsibilities include identifying new business opportunities, negotiating pricing, and ensuring optimal service delivery.
Top remote Companies in New York City, NY Hiring Customer Success Roles
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