Top Remote IT Jobs in New Orleans, LA

Provides remote IT support to client administrators and end-users, focusing on phone services, configuration changes, and ticket handling through phone, email, and chat. Collaborates with team members to support customer success before and after sales. The six-month internship requires strong communication, problem-solving, organization, technical curiosity, and the ability to work independently in a home office.

IT Intern supporting employees with hardware, software, network, and device troubleshooting; assisting with installations, system maintenance, documentation, asset inventories, security monitoring, upgrades, cloud integrations, and process automation. The role also involves improving IT workflows, ensuring data security compliance, and collaborating on technology projects during a full-time summer internship.

Provides production database administration and support for mission-critical environments, including performance monitoring, incident response, root-cause analysis, security, and availability. Develops SQL Server database objects, ETL pipelines, dimensional models, data marts, dashboards, and Splunk monitoring solutions. Designs cloud and hybrid database architectures, performs data migrations, validates data integrity, and collaborates with stakeholders on technical requirements and analytics solutions within an Agile environment.

Leads Appen’s IT function, including support, enterprise technology, security governance, automation, vendor management and team development. Owns the IT roadmap, Microsoft 365 and SaaS environment, endpoint and identity controls, SOC 2 and ISO 27001 readiness, technology spend, and AI-enabled process improvement. Partners with executives, Engineering and Product to improve service delivery, eliminate manual work, manage risk and build a scalable, high-performing IT organization.

Provides second-line remote IT support for client end users, resolving escalated Windows, macOS, Microsoft 365, identity, Intune, application, printing, and collaboration issues. Manages onboarding, offboarding, access changes, endpoint deployment, patching, and security compliance. Works within ticket priorities and service-level objectives, documents solutions, creates knowledge articles, identifies recurring problems, and escalates infrastructure issues with detailed troubleshooting information.

Leads large-scale Oracle Cloud Infrastructure migration programs, managing schedules, budgets, risks, dependencies, governance, vendors, stakeholders, and cloud delivery teams. Oversees migration planning and execution for applications, databases, and infrastructure; drives change management, documentation, training, compliance, cost optimization, quality, and operational reporting. The role also supports cloud adoption, partner coordination, and predictable cutovers across multiple initiatives.

Supervises policy and legal affairs contractors while drafting, editing, researching, and reviewing policies, procedures, reports, responses, and executive materials. Coordinates approval processes, FOIA and congressional inquiry responses, interagency reviews, stakeholder communications, document management, and special projects. Oversees staff performance, onboarding, training, deliverables, timecards, reports, and process improvements. Supports research involving child welfare, foster care, mental health, family reunification, and underserved populations.

Leads the design, implementation, administration, integration, testing, and enhancement of Veeva Vault RIM. Translates business requirements into functional specifications, manages application roadmaps, supports GxP compliance, oversees internal and external technical resources, and drives system optimization. The role also provides troubleshooting, root-cause analysis, user support, data migration assistance for M&A activities, and technology guidance involving emerging technologies and AI.

Manages the IT and Security team, including helpdesk workflows, project roadmaps, compliance automation, access management, authentication standards, disaster recovery, vendor relationships, and enterprise system rollouts. Partners with product, engineering, and business leaders on security initiatives and complex technical changes. Maintains audit-ready security processes while overseeing remote IT operations, cloud security, identity tools, and technology spend.

Supports governance, monitoring, and IT General Controls for third-party relationships and external users. Responsibilities include due diligence, risk classification, identity and access oversight, least-privilege reviews, access certifications, MFA and DLP monitoring, incident escalation, remediation tracking, audit support, reporting, business continuity and disaster recovery activities, offboarding controls, process documentation, and stakeholder coordination across IT, security, compliance, legal, HR, and vendor management.

Develops and enhances Oracle EBS asset, financial, and logistics modules for Defense Logistics Agency programs. Builds integrations, RICE-FW interfaces, conversions, reports, and automation for capitalization, depreciation, valuation, and accounting processes. Supports testing, troubleshooting, reconciliation, audit traceability, technical documentation, and data mapping. Collaborates with functional SMEs on A2R requirements and process flows while integrating Oracle EBS with external asset and logistics systems.

Leads enterprise IT infrastructure and service operations, overseeing service-level performance, ITSM processes, project intake, business requirements, reporting, budgets, process improvement, escalations, and stakeholder relationships. Develops service delivery plans, manages providers and SLAs, supports healthcare and Medicaid contract compliance, and guides cross-functional initiatives. Hires, mentors, and develops a high-performing IT team while ensuring reliable services, operational efficiency, and alignment with organizational goals.

Supervises monitoring and compliance staff conducting grant-program reviews. Provides technical guidance, coordinates monitoring schedules and site assessments, reviews reports and corrective actions, analyzes compliance trends and risks, and recommends improvements. Oversees staff performance, training, deliverables, timecards, and reporting. Leads on-site and remote reviews, interviews stakeholders, evaluates program data and documentation, identifies technical assistance needs, and communicates findings to federal and recipient staff. Requires frequent domestic travel despite being fully remote.

Provides Tier II technical support for application, hardware, network, operating system, cloud, and mobile device issues. Responsibilities include troubleshooting escalated incidents, managing user accounts and permissions, administering IT systems, documenting solutions, monitoring system performance and security, mentoring junior staff, and supporting deployments, upgrades, and network projects. The role also analyzes incident trends and communicates technical solutions to users.

Own corporate IT operations while automating identity and access lifecycles, SaaS administration, endpoint security, compliance evidence generation, and IT support. The role includes Okta and SCIM provisioning, MDM management, OS patching, encryption baselines, license reclamation, audit readiness, runbook standardization, and Tier 1/2 support. The engineer will use Python, Bash, APIs, and AI coding tools to replace manual processes with policy-driven workflows and advise Finance and HR on tool administration.

Provides Tier II technical support for hardware, software, networks, servers, workstations, cloud environments, and mobile devices. Resolves complex issues, manages user accounts and permissions, monitors systems, documents processes, mentors junior staff, and supports software deployments, upgrades, and network projects. Requires strong troubleshooting, networking, communication, and customer service skills across Windows, macOS, Linux, and enterprise environments.

Provides production support and administration for mission-critical databases, including monitoring, incident response, root-cause analysis, performance optimization, and on-call coverage. Develops SQL database objects, Databricks lakehouse models, ETL pipelines, data migrations, dashboards, and data governance standards. Collaborates with stakeholders and development teams in an Agile environment while ensuring data integrity, scalability, security, and availability across AWS and hybrid-cloud platforms.

Supports a federal agency Regional Representative by monitoring grantee programs, reviewing financial and performance data, conducting site visits, analyzing compliance and program gaps, and preparing findings and recommendations. Provides technical assistance, supports grants management and regional initiatives, collaborates with government and community stakeholders, and performs research and functional analysis for federal decision-making.

Leads enterprise technology strategy and IT organization growth for a clinical-stage biotech transitioning to commercial operations. Oversees enterprise applications, CRM and ERP integration, cybersecurity, infrastructure, cloud systems, data governance, GxP validation, IT operations, vendors, budgets, and regulatory readiness. Partners across commercial, medical, manufacturing, quality, regulatory, clinical, finance, HR, and legal functions to support product launch, field-force deployment, scalability, compliance, and operational excellence.

Provides information security support for federal healthcare systems, including security architecture reviews, firewall and infrastructure initiatives, security impact assessments, mitigating controls, system security plans, SOPs, and POA&M remediation. Advises development teams and customer security organizations on federal security requirements, emerging practices such as Zero Trust and SBOM, network monitoring, authentication, and data security. The role is remote and requires passing an IHS background check for Public Trust eligibility.

Executes and helps build the IT risk and compliance program, including contract and security questionnaire reviews, control evidence collection, gap remediation, vendor risk assessments, privacy and data retention operations, policy maintenance, risk reporting, business continuity, incident response, security awareness training, audits, access reviews, and control testing.

Own and maintain a 10-bay QNAP NAS and Dropbox Business integration for secure footage storage and collaboration. Responsibilities include configuring storage, managing remote access and permissions, establishing file workflows, creating and testing independent backups, troubleshooting systems, and documenting setup and recovery procedures. The role begins with a systems review and approved remediation, followed by ongoing maintenance and support.

Supports employees with everyday technology needs, including laptop, account, and application setup and maintenance. Assists with support requests, troubleshoots common technical issues, contributes to IT documentation and projects, and collaborates across the organization. The intern gains hands-on exposure to IAM, MDM, project management solutions, troubleshooting, and security practices while working hybrid in Midtown Manhattan.

Supports the PATH Oracle Cerner Millennium EHR by coordinating approved configuration changes, maintaining auditable change records, assisting clinical and operational users, and collaborating across teams. The role requires ServiceNow incident triage and resolution, IT project support, system setup, performance reporting, configuration management, and task coordination. It is remote, requires up to 25% travel, and requires obtaining a Public Trust Level 5 clearance.

Own day-to-day IT operations, service management, endpoint security, identity and access administration, cloud infrastructure support, vendor and MSP oversight, business-unit technology integrations, and SOC 2 or other audit readiness. The role manages Microsoft 365, Google Workspace, AWS, Azure, endpoint tools, security platforms, device compliance, operational documentation, procurement, and technical evidence across multiple business units.