Top Remote Jobs in Minneapolis, MN

Leads global enterprise infrastructure strategy, architecture, operations, security infrastructure, cloud modernization, networking, data centers, end-user computing, resilience, compliance, and vendor management. Builds and develops multidisciplinary teams while overseeing infrastructure budgets, cloud platforms, regulated clinical and manufacturing environments, disaster recovery, ITSM, observability, and large-scale transformation programs. Partners with executive, security, quality, regulatory, engineering, and business stakeholders to deliver secure, scalable, compliant, and reliable technology services.

Leads the InCommand Operations team supporting data center customers and sites. Responsibilities include managing and developing engineers, maintaining operating standards, leading customer and site implementations, building and validating facility data, using AI and automation for data workflows, supporting platform users, producing reports, coordinating with development teams, documenting defects, and testing releases. Requires data center experience, people management, project leadership, SCADA and construction-document knowledge, strong data skills, and customer communication abilities.

Own the design and evolution of edge data collection and integration for data centers. Lead protocol adapters, secure connectivity, point mapping, normalization, telemetry health monitoring, and automated site onboarding. Partner with architecture, product, and platform teams while managing a growing integrations team. The role requires extensive industrial IoT or operational technology experience, fleet-scale collector software, Python automation, streaming pipelines, containerized edge deployments, and data-center systems knowledge.

Design and build the foundational architecture for a multi-tenant data center operations platform. Responsibilities include developing the control plane, unified data model, public APIs, data storage and query architecture, identity and tenancy systems, cloud and Kubernetes standards, AI integrations, telemetry ingestion, and platform security. The architect will write foundational production code, establish engineering patterns, guide early platform engineers, and optimize the platform for live operations, analytics, and AI workloads.

Run Agent Operations for Luna, an AI assistant embedded in Microsoft Dynamics 365 Business Central. Monitor agent quality, telemetry, escalations, adoption, and task completion; maintain knowledge and training; support customer configuration and enablement; and translate findings into product, documentation, and workflow improvements. Partner across Customer Success, Product, Development, and Implementation while supporting APIs, integrations, agent interoperability, and AI-assisted customer success operations.

Lead YouTube strategy, scripting, packaging, production, analytics, and creative team management for a business education channel. Own subscriber, view, retention, and funnel goals; develop content ideas and structured tests; write and edit long-form scripts; guide editors and designers; analyze performance; and connect YouTube activity to leads and sales. The role requires strong storytelling, business judgment, marketing-funnel understanding, and full-time collaboration with leadership.

Manage partner brands through ServiceTitan onboarding, implementation, adoption, optimization, and long-term success. Lead project timelines and go-live execution, translate legacy workflows into scalable processes, train and coach operational teams, resolve escalations, review performance scorecards, and drive continuous improvement across multiple residential service brands.

Administer and secure Windows, Microsoft 365, cloud, identity, network, virtualization, backup, and data center infrastructure. Support tenant consolidation, acquisitions, patching, monitoring, disaster recovery, endpoint management, second-level user support, and engineering applications. Automate provisioning and reporting, maintain documentation and runbooks, support compliance enclaves, and provide backup coverage for identity and network operations. Occasional travel, maintenance windows, on-call work, and physical data center activities are required.

Supports the President and senior leadership team through executive calendar management, meeting preparation, travel coordination, strategic planning support, action-item tracking, executive communications, presentations, dashboards, event coordination, expense reporting, and process improvement. The role coordinates cross-functional initiatives, maintains leadership documentation, leverages AI and automation tools, and ensures strategic priorities advance with strong visibility, accountability, and follow-through.

Manage cyber incident response engagements for global clients, providing technical support in digital forensics, cyber defense, and breach remediation. Responsibilities include coordinating complex cases, managing resources and budgets, presenting findings, maintaining client relationships, mentoring junior staff, monitoring quality, and delivering commercially viable advice across concurrent projects.

Provide Level 1 and Level 2 technical support for a SaaS platform, troubleshooting portal, SSO, API, integration, and content issues. Own tickets through resolution, maintain SLA compliance, document and escalate complex bugs, communicate clearly with global customers, and contribute to knowledge-base articles. The role also involves collaborating with Customer Success, Sales, Engineering, and Content teams while developing expertise to resolve straightforward content bugs independently.

Leads global revenue enablement across sales, account management, and partner support. Builds onboarding, certification, coaching, sales methodology, training, and go-to-market programs; develops frontline managers; introduces AI-enabled workflows; manages enablement technology vendors; and measures ramp time, quota attainment, productivity, and certification outcomes for executive leadership.