Top Remote Operations & Support Jobs in Minneapolis–Saint Paul, MN

Leads the global operating model for Technical Support Engineering, including follow-the-sun coverage, escalations, incident response, platform reliability, operational metrics, and cross-functional Engineering partnerships. Builds scalable processes, runbooks, reporting, and automation while developing managers and technical teams. Owns customer outcomes during complex issues, continuous improvement, service quality, succession planning, and team performance across distributed regions.

Supports real estate closings by organizing and processing transaction documents, preparing loan documents and estimated closing statements, auditing contracts and title requirements, maintaining files, recording documents, issuing checks, and coordinating with agents, buyers, sellers, lenders, attorneys, and other stakeholders. Provides responsive customer service while resolving missing or inaccurate information and ensuring transactions close accurately and on time.

Leads Americas revenue operations strategy, sales planning, forecasting, reporting, territory management, analytics, process optimization, and AI-enabled automation. Partners with sales and cross-functional leaders to improve productivity, data quality, pipeline visibility, forecast accuracy, and operating discipline. Oversees Salesforce, Clari, Tableau, and related revenue technologies; establishes governance and standardized operating rhythms; drives change management; and develops revenue operations leaders and analysts.

Provides executive support to the COO, managing calendars, communications, travel, expenses, briefings, and sensitive information. Coordinates leadership meetings, board preparation, cross-functional initiatives, and project follow-through across Finance, People & Culture, Compliance, and Operations Support. Designs and maintains AI-enabled workflows using Asana, Notion, Slack, and related tools to improve visibility, reduce manual work, and strengthen organizational processes.

Supports Revenue Operations through closed-won and closed-lost deal reviews, CRM data hygiene, account assignment, lead routing, request triage, outage communications, pipeline audits, executive reporting, goal tracking, and ADR campaign enablement. The role emphasizes accurate, repetitive operational execution, process adherence, CRM integrity, and cross-functional support across Sales, Marketing, Partnerships, and Finance. This is a fully remote, temporary position expected to last approximately three to five months.

The ServiceNow Business Analyst gathers and translates ITSM requirements into user stories and acceptance criteria for Incident, Problem, and Change Management. The role collaborates with stakeholders, architects, and developers; creates test scripts and documentation; validates implementations; supports defect analysis; and contributes to ServiceNow platform enhancements, workflow optimization, automation, reporting, and continuous improvement.

Provides end-user IT support for warehouse operations and distributed employees, including device provisioning, asset management, identity and access administration, network troubleshooting, endpoint security, onboarding and offboarding. Manages MDM platforms, resolves hardware and software issues, supports infrastructure and conference room technology, documents procedures, assists with audits, and improves IT workflows through scripting and automation.

Develops, maintains, and manages DoD-compliant technical documentation and CDRL deliverables for an Air Force digital infrastructure program. Translates complex systems engineering, cybersecurity, network architecture, logistics, and program information into manuals, reports, procedures, diagrams, briefings, and compliance artifacts. Collaborates with engineers, cybersecurity professionals, program managers, and government stakeholders; reviews documentation for accuracy and standards compliance; and coordinates timely delivery. Requires DoD program experience, active Secret clearance, strong technical writing skills, and 10% CONUS travel.

Manage and improve the Salesforce environment, including administration, user support, permissions, data quality, workflows, reports, dashboards, CPQ, Apex updates, and integrations with systems such as NetSuite and Marketing Cloud. Lead Salesforce projects from requirements through deployment, troubleshoot synchronization issues, document configurations, train users, and collaborate with Sales, Marketing, Finance, IT, Legal, and external partners.

Provides coordination, administrative, and project support for a global mobility program. Maintains documentation governance, process maps, procedures, templates, and deliverables; coordinates recurring audits, surveys, organizational updates, and client initiatives; supports meetings, lessons learned, and process improvement. Works across account management, operations, mobility care, and cross-functional teams while assisting project management and training functions.

Serve as the primary point of contact for executive and VIP relocation customers across international mobility programs. Coordinate relocation services, interpret policies, manage exceptions, resolve issues, communicate with clients and suppliers, and provide proactive, highly personalized support throughout assignments. The role requires discretion, sound judgment, strong organization, cultural awareness, technological confidence, and flexibility to support urgent needs across regions and outside standard hours.