Top Remote Operations & Support Jobs in Minneapolis–Saint Paul, MN

Provide first-level technical support for Peritoneal Dialysis devices, software, connectivity, and related equipment through multiple communication channels. Diagnose issues, manage cases, document resolutions, escalate safety and technical concerns, and support patients, caregivers, and healthcare professionals. The role requires regulatory compliance, cross-functional collaboration, knowledge management, performance tracking, and participation in a rotating 24/7 schedule.

Manage internal revenue operations, pre-sales contract and deal desk processes, and light HubSpot administration. Administer Salesforce for client-facing projects, bridge HubSpot and Salesforce data, and support infrastructure project management and compliance certification efforts such as SOC 2 and ISO. The role requires adaptability, strong communication, proactive execution, and the ability to manage shifting priorities across systems and departments.

Stoneridge Software seeks to connect with talented individuals for future opportunities. The company emphasizes a flexible, collaborative culture with strong employee development and inclusion.

Provide administrative and operational support to the Operations team, including scheduling meetings, updating work requests, formatting documents, assisting with shipping/fulfillment, resolving customer service issues, mitigating risks, and supporting ongoing projects and general office duties to ensure deadlines and team objectives are met.

The Claims Supervisor oversees WC claims staff, ensuring compliance, performance and provides training. Responsibilities include recruitment, technical guidance, and customer interactions.

Responsible for authoring Safety Data Sheets, compliance with regulations, data management, and hazard communication. Requires skilled project teamwork and communication.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Provides administrative support to executives by managing schedules, meetings, correspondence, presentations, travel arrangements, special projects, and confidential information. The role requires strong communication, organization, prioritization, typing, attention to detail, and proficiency with Microsoft Office Suite. This is a fully remote position open to candidates with 0–5 years of administrative or executive assistant experience.

Teaches undergraduate and graduate information systems courses in an online and blended environment. Develops syllabi, lesson plans, course materials, assignments, and examinations; facilitates learning through technology; grades consistently; provides timely feedback; supports students; and integrates responsible AI practices. Requires a doctorate, relevant graduate credits, applied information systems experience, technical expertise, and strong communication skills.

Provides bilingual English/Spanish member support through high-volume inbound and outbound calls, email, and digital channels. Welcomes members, explains services, identifies needs, schedules financial coaching appointments, connects members with appropriate resources, resolves routine issues, documents interactions accurately, and coordinates handoffs with financial coaches. The role requires strong communication, empathy, attention to detail, confidentiality, productivity, and effective use of multiple contact center systems in a fully remote environment.

Provides bilingual English/Spanish customer support for members seeking financial coaching. Handles high-volume inbound and outbound calls, emails, scheduling, registrations, service questions, follow-ups, documentation, and member referrals. Maintains accurate records, protects confidential information, resolves routine issues, escalates when necessary, and meets contact center performance and quality standards in a fully remote environment.