Top Remote Operations & Support Jobs in Minneapolis–Saint Paul, MN

Supports the Operations Management team through administrative coordination, meeting documentation, membership and election-cycle tasks, records maintenance, research, communications support, client meeting logistics, SOP documentation, and process improvement initiatives. The role supports association portfolios and internal operations without direct client ownership.

Leads Canadian Service Tools and Operational Supplies programs, including procurement, calibration, repair, suppliers, inventory, lifecycle management, field support, and a $1.25M+ budget. Drives operational excellence through performance metrics, Daily Management System readiness, ServiceMax preparation, process improvement, quality initiatives, CAPA, audits, compliance, and sustainable operating mechanisms. Partners cross-functionally with Service, Field Service, Quality, Engineering, Sourcing, suppliers, and regional teams to improve productivity, safety, quality, and customer outcomes.

Own partner operations by building scalable onboarding, enablement, workflow, reporting, and performance frameworks. Coordinate cross-functional initiatives across Customer Success, Sales, Product, and Engineering; improve partner experiences; manage alliance relationships; and drive strategic plans, process optimization, and operational visibility in a growing robotics business.

Translates Nepali and English documents, edits translated materials for accuracy and formatting, maintains confidentiality, follows client instructions, and meets tight deadlines. Work includes official records, legal documents, certificates, and academic transcripts. The role is remote, freelance, assignment-based, and requires independent work, strong formatting skills, and reliable communication.

Reviews and prioritizes risk and compliance cases, gathers evidence, applies enforcement actions, monitors anomalies, processes identity and compliance documents, and communicates with users and contractors. Maintains accurate records, handles escalations, tracks performance metrics, supports account activation, contributes to compliance content and process improvements, and collaborates with Product and Marketplace Supply teams to improve platform integrity and operational scalability.

Supports the rollout of Davidson Connect CRM across wealth management branches by preparing and validating data, assisting with user testing and launches, answering workflow questions, developing training resources, and maintaining CRM and Envestnet data. The role also supports other wealth management applications, user communications, training schedules, and team projects, with occasional travel as needed.

Reviews legal documents, case files, communications, and administrative work for accuracy and compliance with firm standards. Identifies errors, monitors workflows, tracks quality findings, provides constructive feedback, and recommends process improvements. Maintains quality-control records, verifies case management data, collaborates with legal and administrative teams, and handles confidential client information appropriately.

Leads the strategic direction and operational performance of a managed services organization. Oversees delivery teams, client satisfaction, service metrics, escalations, onboarding, continuous improvement, reporting, and operational scalability. Partners with sales, engineering, and executive stakeholders on service offerings, client growth, renewals, and delivery models. Advises clients on IT operations maturity and service improvements while managing KPIs, SLAs, tools, and resources.

Coordinates new-hire onboarding for the Payment Integrity Quality team, including equipment, access, security tickets, communications, scheduling, training readiness, tracking, reporting, and issue escalation. Maintains onboarding and operational trackers, prepares productivity and inventory reports, coordinates with managers and support teams, documents recurring issues, and provides administrative support in a fast-paced healthcare audit environment.

Leads the Revenue Operations team and partners with commercial and executive leaders to improve shared data, processes, pricing, margins, deal management, automation, and AI-enabled tooling. The role builds operational infrastructure in a fast-moving startup, develops financial models and forecasts, establishes commercial workflows, coaches team members, and takes ownership of important unassigned business initiatives.