Top Remote Customer Success & Experience Jobs in Miami, FL

Manage technical relationships with enterprise accounts, ensuring customer satisfaction through implementation and integration, while driving product adoption and problem-solving.

TaskUs is seeking referrals for various roles in digital customer experience, risk and response, AI operations, and support operations. Candidates must be at least 18 and preferably have a high school diploma or equivalent. Prior experience in fast-paced environments is required, and applicants must have a referral from a current TaskUs team member.

The Principal Post Sales Solution Consultant manages client onboarding and success, driving customer retention through strategic engagement, feedback analysis, upselling, and insights delivery to maximize solution value.

The Luxury Destination Specialist is responsible for creating bespoke travel itineraries, managing client relationships, and exceeding sales targets in luxury travel for Africa.

The Case Manager assists military veterans by managing client files, maintaining communication, and ensuring administrative tasks meet VA deadlines. The role requires customer service skills, organizational abilities, and proficiency in technology.

The Regional Director will set and execute strategies for member engagement, growth, and community-building in the Southeast region, focusing on enhancing member experiences and managing onboarding processes.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.

As a Customer Activation Manager, you will manage the implementation and onboarding for new strategic enterprise customers, driving product utilization and revenue.

Lead and scale Customer Success and Onboarding as a player-coach: own NRR/GRR, activation, time-to-value and adoption metrics; manage strategic accounts; refine playbooks, SLAs, and health scores; build AI-powered automations and operational tooling; partner cross-functionally with Sales, Product, Support, RevOps, and Marketing to improve onboarding predictability, retention, and customer outcomes.

The Diagnostics Solutions Executive manages key accounts in healthcare, focusing on relationship building, strategic planning, and driving sales growth through innovative diagnostic solutions.