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Top Remote Customer Success & Experience Jobs in Miami, FL
Big Data • Cloud • Software • Database
The Escalation Manager coordinates resolution of critical technical issues within a global team, working with Engineering, Services, and customers. Responsibilities include managing escalations, communication with stakeholders, and driving issue resolution with a focus on customer satisfaction and continuous improvement.
Top Skills:
AWSAzureGCPLinuxNoSQL
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage relationships with Square's largest Food and Beverage sellers, grow account-based revenue, serve as a seller advocate, and identify technical solutions. Collaborate with cross-functional teams on projects and negotiate pricing for account retention.
Top Skills:
Technical Solutioning
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.
Top Skills:
Ai ModelsApple MacosGoogle SuiteSlack
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.
Top Skills:
AmadeusGdsSabre
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HR Tech • Payments • Professional Services • Software
The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.
Top Skills:
6SenseD&BHooversHubspotLinkedin SalesnavigatorOutreach.IoSalesforceSalesloftZoominfo
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
As a Go-To-Market Engineer, you'll assess customer accounts, design solutions for growth, and optimize product usage using AI and data analysis to drive revenue. You'll build relationships with clients and implement strategies that leverage the Apollo platform effectively.
Top Skills:
Ai PlatformsCrmsSales Automation Tools
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
Lead the creation of educational content and training programs, managing a team to drive product adoption across Superhuman's suite of products, including AI solutions.
Top Skills:
Ai ToolsLmsSaaS
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Customer Education Operations Manager will oversee the technical infrastructure for customer education, manage data reporting, and collaborate on vendor evaluations. This role requires experience with an LMS, data analysis, and integrating AI solutions to optimize educational programs and outreach.
Top Skills:
AIBi ToolingData PipelinesDoceboLearnuponLmsSkilljar
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As the first Instructional Designer at Superhuman, you will define and build educational experiences, develop quality standards, and collaborate with teams to enhance learning outcomes for AI products.
Top Skills:
AddieAi ToolsElearningInstructional Design FrameworksSam
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
The Strategic Partner Manager at Deepgram will build and scale technology partnerships, drive revenue motions, and operate AI-natively to enhance partner relations and ecosystem integration.
Top Skills:
Ai ToolsAutomationCloud Infrastructure
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills:
Adobe Experience PlatformCloudData ScienceProgrammatic Media
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Senior Bilingual Technical Support Specialist, you will manage technical assistance, resolve escalated issues, collaborate with teams, and guide junior staff while advocating for customers.
Top Skills:
APIsDhcpDnsJSONPostmanSalesforceTcp/IpVpnsWiresharkZendesk
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Top remote Companies in Miami, FL Hiring Customer Success & Experience Roles
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