Top Remote Customer Success & Experience Jobs in Miami, FL

Manage onboarding, implementation, and growth for enterprise clients using Worth's AI underwriting and decisioning platform. Serve as trusted advisor, drive renewals and expansion, lead client engagements and QBRs, monitor success metrics, coordinate cross-functional teams, and improve processes to maximize customer value.

Engage with clients to understand needs, drive onboarding and adoption, manage customer interactions, resolve issues, and use data analytics and CRM tools to improve satisfaction and retention while collaborating with teams and developing professionally.

As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.

Manage relationships with Square's largest Food and Beverage sellers, grow account-based revenue, serve as a seller advocate, and identify technical solutions. Collaborate with cross-functional teams on projects and negotiate pricing for account retention.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

Lead Americas partner success strategy and team, build executive partner relationships, drive partner activation and commercial readiness, align cross-functional stakeholders, develop partner business plans, and evolve the regional partner model to meet growth goals.

Deliver onsite and virtual product training and consulting to dealer clients across assigned domains (DMS, Fixed Ops, Retail). Complete domain certifications, customize curricula, troubleshoot product issues, document training in Salesforce, manage travel and expenses, support product development and internal training, and keep up with automotive trends to drive product adoption.

Manage a portfolio of customers to ensure adoption, value realization, retention, and expansion. Develop Customer Success Plans, run QBRs, monitor health and risks, coordinate cross-functional teams, support renewals, maintain CRM and success documentation, and contribute to playbooks and process improvements.

Manage a team of Technical Account Managers, enhancing customer success through strategic leadership, collaboration, and effective case resolution in the cybersecurity sector.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.