Top Remote Customer Success & Experience Jobs in Miami, FL

2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
101K-198K Annually
Senior level
101K-198K Annually
Senior level
Big Data • Cloud • Software • Database
The Escalation Manager handles high-impact technical escalations, collaborating with internal teams and customers to drive issue resolution and maintain clear communication.
Top Skills: AWSAzureDistributed SystemsGCPLinuxMongoDB
9 Days AgoSaved
In-Office or Remote
Miami, FL, USA
42K-78K Annually
Senior level
42K-78K Annually
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage relationships with Square's largest Food and Beverage sellers, grow account-based revenue, serve as a seller advocate, and identify technical solutions. Collaborate with cross-functional teams on projects and negotiate pricing for account retention.
Top Skills: Technical Solutioning
Reposted 15 Days AgoSaved
In-Office or Remote
25 Locations
213K-273K Annually
Expert/Leader
213K-273K Annually
Expert/Leader
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.
Top Skills: Ai ModelsApple MacosGoogle SuiteSlack
Reposted 22 Days AgoSaved
Remote or Hybrid
8 Locations
58K-72K Annually
Senior level
58K-72K Annually
Senior level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
As a Senior Business Travel Consultant, you will manage travel bookings for B2B customers, ensuring high satisfaction, mentoring junior team members, and maintaining client relationships.
Top Skills: AmadeusGdsSabre
An Hour AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
46K-62K Annually
Mid level
46K-62K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Senior Bilingual Technical Support Specialist, you will manage technical assistance, resolve escalated issues, collaborate with teams, and guide junior staff while advocating for customers.
Top Skills: APIsDhcpDnsJSONPostmanSalesforceTcp/IpVpnsWiresharkZendesk
Reposted 23 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
89K-120K Annually
Senior level
89K-120K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves managing enterprise customer deployments of IoT solutions, enhancing their operational efficiency, and providing exceptional customer support throughout the lifecycle of the relationship.
Top Skills: IotSaaS
Reposted 23 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
46K-62K Annually
Senior level
46K-62K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills: APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
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An Hour AgoSaved
Remote or Hybrid
USA
104K-130K Annually
Senior level
104K-130K Annually
Senior level
Edtech • Information Technology • Software
The Customer Success Manager will engage customers to maximize platform usage, drive renewals, build relationships, and analyze customer data for strategic recommendations.
Top Skills: GainsightSalesforce
Reposted An Hour AgoSaved
Remote
United States
Mid level
Mid level
Healthtech • Payments • Software
Manage mid-market client accounts, enhance client relationships, identify upselling opportunities, ensure client success, and deliver training for maximum product adoption.
Top Skills: Crm SoftwareHubspotSalesforce
An Hour AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
98K-130K Annually
Senior level
98K-130K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Manage client relationships ensuring success during their migration to the Navan platform, focusing on satisfaction and value retention through post-sales activities and ongoing engagement.
Top Skills: Navan PlatformR&M Technology
Reposted 21 Hours AgoSaved
Remote or Hybrid
United States
18-27 Hourly
Junior
18-27 Hourly
Junior
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Care Specialist II ensures best-in-class customer experience through inbound and outbound calls, documentation, service requests, and coordination of services while maintaining positive customer rapport.
Top Skills: Microsoft Office Suite
Reposted 23 Hours AgoSaved
Remote
USA
24-26 Hourly
Junior
24-26 Hourly
Junior
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
As a Care Manager at Empathy, you'll guide families through their journeys with compassionate support in English and Spanish, ensuring a positive user experience across various communication channels.
Top Skills: Google SuiteSlackZendesk
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