Top Remote IT Support & Helpdesk Jobs in Miami, FL

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.

Lead the administration and optimization of the Zendesk ecosystem, managing a global technical team and ensuring high performance and reliability of integrations and applications.

The IT Support Specialist will manage internal IT operations, provide user support for hardware and software, handle IT ticketing, and assist in license management and procurement while ensuring security best practices are followed.

The ServiceNow Administrator handles administration, configuration, and support of the ServiceNow platform, optimizing workflows, troubleshooting issues, and collaborating with technical teams to maintain platform stability and efficiency.

The IT Support Specialist will handle internal IT support, manage tickets, provision hardware, track software licenses, and ensure compliance with security policies.

As a Support Engineer at Lumos, you will create excellent customer support experiences, troubleshoot technical errors, develop product expertise, and provide feedback for team improvement.

Manage and improve the technical support ticketing process using JIRA, troubleshoot desktop hardware/software and peripherals, assist with account/access issues, create support operations and invoice workflow procedures, collaborate with IT and BI/Product Support to drive process improvements and ensure SLA-driven incident resolution.

As a Senior IT Helpdesk Specialist, you'll provide technical support, troubleshoot user issues, guide employees, document procedures, manage hardware/software setups, and assist with onboarding and IT projects.

The Senior Director of Enterprise Engineering will lead IT Operations and Systems Engineering, develop IT strategies, oversee employee technology, and ensure security compliance.

The Cellular Support Specialist provides technical support for mobile devices, troubleshooting connectivity issues and managing mobile device policies while ensuring efficient cellular service delivery.