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Top Remote IT Support & Helpdesk Jobs in Miami, FL
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Provide cloud operations support by troubleshooting Windows environments, performing SQL backups/restores and scripts, creating documentation, collaborating with Dev/Support teams, executing administrative scripting tasks, and assisting with configuration changes and testing to ensure reliable client-facing services.
Top Skills:
Microsoft Windows Server,Windows,Powershell,Vbscript,Command Line Batch Files,Sql,Sql Server Management Studio,Tcp/Ip
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
Sql,Relational Databases,Windows,Linux,Ecns,Exchanges,Trading Network Connectivity And Routing
Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.
Top Skills:
Salesforce,Bizflow,Pega,Salesforce Service Cloud,Splunk,Apis,Deployment Pipelines
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
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Insurance
Temporary, full-time first-level travel technology support role providing liaison between travel users and technicians. Responsibilities include system documentation and audits, troubleshooting and technical analysis, user training on travel reservation systems, deploying hardware/software, supporting field locations, and participating on project teams to improve processes.
Top Skills:
Apollo,Axis,Travelport Cruise,Microsoft Word,Microsoft Excel,Microsoft Access,Salesforce,Gds
Events • News + Entertainment
As a Site Tech, you'll handle setup, maintenance, and troubleshooting of equipment for events, ensure safety, and assist with client support.
Consulting
Lead and scale the Managed Services organization, owning P&L, staffing, service delivery (24x7 service desk, NOC, data center/cloud), SLAs, KPIs, tooling, customer retention, and continuous improvement while coaching leadership teams.
Top Skills:
Itil V4,Data Center,Cloud,Service Desk,Noc,Security Services
Healthtech • Telehealth
Manage and lead biomedical equipment services, including installations, maintenance, and customer relations. Provide technical support, conduct training, and address customer issues proactively.
Top Skills:
Biomedical EquipmentDatabasesElectronicsSpreadsheetsWord Processing
Biotech
Support Global TMF Management & Records with eTMF system tasks, reporting, UAT, user support, and documentation. Assist with metrics analysis, ticket triage, dashboard maintenance, and process improvement under close supervision in a regulated pharmaceutical environment.
Top Skills:
Adobe AcrobatEtmfExcelMs WordOutlookProject Management SoftwareSmartsheetVeeva Clinical Vault
Top remote Companies in Miami, FL Hiring Operations & Support Roles
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