Top Remote IT Support & Helpdesk Jobs in Miami, FL

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.

Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.

Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.

Manage and lead engineers supporting production transportation management applications to ensure stability, performance, and accessibility. Oversee level-3 incident resolution, performance monitoring, metrics reporting, automation, end-user support, collaboration with project and development teams, and resource forecasting to improve service and application reliability.

Temporary, full-time first-level travel technology support role providing liaison between travel users and technicians. Responsibilities include system documentation and audits, troubleshooting and technical analysis, user training on travel reservation systems, deploying hardware/software, supporting field locations, and participating on project teams to improve processes.

The IT Infrastructure Manager will oversee IT operations, manage teams, implement ITIL practices, ensure data security, and coordinate projects and budgets.

As a Site Tech, you'll handle setup, maintenance, and troubleshooting of equipment for events, ensure safety, and assist with client support.

Provide technical support and troubleshooting for Oracle Cloud integrations, validate and test integrations, respond to user inquiries, document and escalate issues, maintain knowledge base, and coordinate with BAs and SMEs for functional testing and post-production support.

As a NetSuite Administrator, you will optimize workflows, support various teams, and enhance systems performance. Responsibilities include managing customizations, user support, and maintaining data accuracy.